DO NOT RECOMMEND! Very bad job, try to upsell, and offer no warranty on their service. They are not 24/7, they charged $800 to unclog a drain, in 2 days it clogged again, they wanted another $800, with no warranty or offered the option of $1500 to flush it, again with no warranty......
- Approximate cost of services:
- $800.00
- Company Response
Hi Florian, our plumber did come out to your job. He cleared your drain and recommended a power flush (a full drain cleaning) during the first visit. You declined the full cleaning. The drain was cleared and the water was draining. Our Plumber warned you that this may clog again - it was not an upsell tactic. You are doing a renovation and poured drywall compound down your drain. A few days later your drain did clog again. We set up a time and came out a second time - we ran a camera down the drain and once again your drain was clogged with drywall compound. You wanted us to clean your drains for no charge claiming warranty. We stand by our work and take customer service seriously, but if you choose to pour drywall compound down your drain we are not responsible - even under threat of "I want it for free or I'll post a bad review about you". We wish you all the best Florian