Exclusive Floor Sales Ltd

Amazing service, quality and overall experience. Would highly recommend and use again. Best floor installation experience I’ve ever had! I have had floors installed 3 times and after this experience I will only use And recommend Executive floors!

The main floor of my my loft had to be replaced following a water incident. This review is to recommend Vaslile, the floor installer who performed the work, singlehandedly, and who did an excellent job.

Vaslile was assigned to this job. He removed and installed my floor within five days. Vasile went the extra mile and removed, then reinstalled all baseboards carefully, and was asked to also cauk the basebaords following an agreement with the company, which he did. Vasile left the worksite clean and orderely every day. He even brought me coffee in the moring along with his!

I would also like to recommend the sales consultant who worked with me. Brandon provided me with all information I requested. He came by to assist Vasile with the removal and replacment of a heavy double door, and went the extra mile to carry a marble top out of then back onto the main floor, along with Vasile. Vasile and Brandon made an excellent team!

Jessica who is with the customer team at Exclsuive Floors assisted me through the submission and payment process. Jessica provided excellent customer support.

I had three companies visit my home in Maple Ridge to quote for installation of carpet/laminate in five rooms, plus a large landing and two stairwells. Exclusive Floors had a very competitive price and the rep who visited - Bhupinder - explained the details of the job in much more detail than the reps from the other companies. The follow up quote from Bhupinder was also extremely detailed, and this rep was polite and extremely punctual in responding to any questions I had through email or by phone. The install itself went very well - the workers were hardworking and paid close attention to detail, leaving the home very clean. In short, I am very glad that I decided to go with Exclusive Floors and would not hesitate to use them again. Thank you Bhupinder.

We ordered stair carpet manufactured by Shaw from a color sample, when delivered the carpet did not match the sample.
This was not our or the Store fault, Shaw coloration was just too far off.
The installer took the carpet back, we had concerns that we would get problems and attended the store, to see what could be done. Meliha contacted the manufacturing Rep, who tried to see if he could get a carpet closer to the sample color, regrettably they Shaw could not match since it changed its color line up. Meliha at the store also indicated that Shaw does have a color gurantee but we had to pick a different carpet from the Shaw carpet line, the next closes color was of the Shaw Caress line, I did not know cost more $ per sq foot, but there was no additional cost to us.
In the end the carpet turned out very nice and it was absulut no hassle .
Any Business that stands behind it product especially when things go wrong is worth supporting, well done Meliha at Exclusive Flooring and Shaw Carpets.

We're renovating a fixer upper and decided to purchase stock through Exclusive Floor Sales. We purchased both bathroom tile and hardwood.

Meliha was very helpful and patient with us. She allowed us to take home showroom samples, and was open to negotiating price based on volume. She was also very flexible with us when we changed our mind on the hardwood we selected, despite having the original order filled and waiting.

Home delivery is a nice option and not too expensive.

We still have a lot of house to complete, and we will definitely work with Exclusive for the rest of our home if we can.

Got hard wood floors for my condo and they were extremely helpful with what kind of flooring I should go with and what color. They weren't trying to upsell me they were just making sure that I was getting the most for my money and what would last the longest and look the best in my condo. Its been a year and I still love the flooring that I chose.