Encore Windows & Doors

Our door was installed on a cold day,despite the conditions meticulous care was taken. That night the cold wind revealed that some adjustment was still needed. Encore came back outside business hours and fitting our schedule and adjusted the door.
Thank you for taking that extra step. It is refreshing to work with someone who appreciates and practices great customer service.

Encore was referred to us a decade ago for 2 bay windows that needed replacing. They recommended triple glaze because they faced North and are in our bedroom. The new windows restored the comfort we were lacking in our bedroom, Since then Encore has replaced a patio door and several other windows always recommending what was best for our comfort and maximizing natural light. Thanks again Encore for a great job!

We used Encore to supply our windows and doors at our new cottage. Wow what an experience. Anthony was very knowledgeable and a pleasure to deal with.He helped us through the design phase, answer all our questions and made us feel confident with all the decisions we made. I would highly recommend the team at Encore for anyone's window or door needs. Thanks Again Anthony ! You were great!

We had a fabulous experience from start to finish. Anthony was knowledgeable and professional every step of the way. He was upfront with timelines, price and extremely knowledgeable with all products (doors, hardware, etc). Our new doors were installed quickly and have completely changed the look both inside and out of our home for the better. We couldn't be happier with Encore Home Improvements and highly recommend their services.

For my recording Studio in my Condo which is how I make my living so it HAS to be quiet. These windows are AMAZING! Great installers too! Thanks so much!

I am sitting by the soundproof windows installed by Encore right now. I cannot hear the annoying traffic the Art Barns regularly attract across the street from me. Finslly, I have opened my blinds for the fist time in 5 years and the vista of looking over the St Clair hill is lovely! Thank you Anthony for brining light into my room and for letting me enjoy my windows and bedroom. Michael and Daryl who I installed them were polite and considerate throughout the whole day it took to put in the windows. I am very happy with the process and the results. I will definitely use Encore services in the future again.

Fantastic service and very professional. I was very pleased with the quality of their service.
The new window and door look great and are indeed effective in reducing the highway noise. Special thanks to Dave and Michael.

Encore Home Improvements was recommended to us. Our initial contact was great - Mike was very helpful and did not pressure us. The installer did the majority of the work and the windows look good. There were some issues with the installation. We ordered double-hung windows for the convenience of cleaning them. One of our windows bumps up against the wall not allowing it to open to be cleaned. I mentioned this to the installer while he was still at the house and his response was that he noticed it during the installation and that we would have to remove the screen to clean the window. We ordered double-hung windows not to have to remove the screens and we are very disappointed that this was not brought to our attention as soon as it was noticed. It took several emails to find out that the reason the window does not open is because the wall is crooked. We had an additional screen door installed. We were given a quote that included replacing the door frame. The door was installed but the frame was not replaced. Also, the assistant could have been more helpful. He turned on our television, without permission, to watch the soccer games and left numerous screws and sunflower seed shells all over our driveway and window ledges.
In less than three months we had a problem with the bathroom window. When we tried to clean it a piece from the window (the boot) came out and got stuck in the window track making it almost impossible to close the window. Someone from Encore came and told us it was the boot and that it may take a while but they would have the manufacturer come out to either fix it or replace it. We did not hear from anyone for a month – we contacted Encore again and someone from the manufacturer came out. He told us that the window is rubbing against the wall causing it to tilt which knocks the boot out of place. He said the installer should have noticed this and put in a smaller window. We now have two windows that cannot be cleaned because the installer did not measure properly.

We recently purchased a house which backs onto an extremely busy street. Encore replaced almost all of the windows in our house. Dave in Sales was very understanding and accommodating with respect to our time available to meet with him, and was knowledgeable and thorough in explaining the different window options available. Mike in Installation is simply the best of the best! His workmanship and expertise is unparalleled. The windows were installed within the time frame promised by Dave and the noise reduction surpassed our expectations. Encore is a team dedicated to upholding the satisfaction and loyalty of its customers and we would highly recommend them.

Encore Home Improvements is an outstanding company! I interviewed several representatives from various window companies and, although Encore was not the cheapest, I was impressed with Anthony's knowledge and honesty. He clearly explained the difference between brick-to-brick and retrofit installations. Not only did Anthony answer all of my questions, but he brought a sample window and gave me a chart of questions to ask and compare other companies so that I could make a well- informed decision when purchasing new windows. There was never any pressure to buy from Encore and all questions were promptly answered by phone or email. The installers were prompt, respectful and took pride in quality workmanship. I would highly recommend Encore Home Improvements!