We've been working with Encore Windows for a few years now, slowly replacing all of our windows. While the initial installation was a bit of a disaster (they were trying to replace our bay window in one piece rather than 2 pieces so it would look better on the outside but after 2 failed attempts at getting the window fitting properly, they had to replace it with 3 separate), it was their dedication and genuine and sincere approach to make it all right (even at their own cost) that made us go back to them time and time again.
We've replaced virtually all of our windows with triple glaze and the difference has been absolutely remarkable. For years we dealt with condensation on the inside of our windows anytime the temperatures dipped below -10C. Now, they're completely dry and we no longer worry about mold issues. While triple glaze is more expensive, we have found that the price difference is negligible when you see the end results and the difference it makes.
In addition, we got the solar shield low E glass and it's absolutely remarkable what a temperature difference we've experienced. With our previous windows (western exposure) in the summers if we didn't pull down the blinds our kitchen and bedroom were easily 30C+ on a hot humid day. Now, it never goes above 24C, even without the AC on so the amount of electricity we're saving by not having the AC running all the time is amazing.
We've worked with Dave and Diane in the office and they've always been very helpful, attentive and considerate of our needs. In regards to the installation - we've gotten to know Mike very well now and he's amazing. Always professional and gets the job done well and quickly. They show up on time and the job site is clean when they leave.
We've liked working with Encore so much, we've also had them replace Christine's mother's windows and front door. We highly recommend them.
- Approximate cost of services:
- $30,000.00