I booked Emerald on the recommendation of a friend. The owner came to my apartment to give me an estimate and was very clear about the charges. I didn't shop around because he was so professional and I felt confident booking the company for my move. The day of the move, the movers arrived promptly. They carried every single one of my boxes down two flights of stairs (I had at least 30 heavy banker's boxes filled with books) and wrapped up all my furniture. They never slowed down or stopped and were done very quickly. I was amazed at how efficiently they worked, and I was pleased that the move only took a few hours. Everyone was very courteous and polite, and very professional all around. I know that Emerald is a little more expensive than some other companies, but that extra bit of money is completely worth it for peace of mind.