Elite Concrete

Our relationship with Elite Designed Concrete was beyond perfection. Raffy and Marcelo are exceptional in every way from there business conduct to their organization of delivery times and production times to their scheduling- the project was so incredibly beautiful that there was a car accident outside the front door as the onlooker slammed on her brakes and was hit from behind . The staff where professional and cleaned up after everyday.
This experience was incredible. I am a perfectionist and they went way beyond my expectations . To see that there are companies with such a commitment to customer satisfaction and take such pride in the work that they do is very special . I have my own business and work extremely long hours and was left speechless when Marcelo arrived after my work day at 10.30 pm and we both started to spray paint the lines to clarify exactly where our concrete was going to be placed- he had started work that day at 5 am and was with this crazy workaholic until 12 pm . If that does not show that this man is committed to his trade I do not know what does. Look no further, this should be the company of your choice.
This review is long over due as our job was completed in Sept 2012 however just a note that our concrete when through this terrible winter beautifully and looks fantastic. Elite will be a part of our family for years to come.
All the best for your continued success.
Kim and Jeff

Just a note to reiterate how customer focused Raffy, Marcelo and the whole Elite crew are. We had extensive, custom work done a couple of years ago which needed retouching because of our inclement Canadian winter season. I contacted Raffy via email to ask if we could set up a time to have the minor fixes done and, while they were at it, to rewash and re-seal all the concrete. Barely a couple of hours later Nico showed up at the house and began working! I was speechless and beyond happy. I was also advised that the re-sealing was not yet necessary as the concrete was in good shape and still protected with the sealant they applied a couple of years ago. Again, I was left speechless. There is no other company that we have ever dealt with that continue to provide valuable, honest, courteous service. This company is aptly named. They truly are in an "elite" class of customer service and workmanship. Thank you Raffy, Marcelo (and Nico)!
TC2 in Maple

We had an excellent customer experience dealing with Raffy, Marcello and their respective teams when we completed our stamped concrete project almost 3 years ago now. Having dealt with many contractors in the past, it was refreshing to work with a company that actually cared and who always delivered on their promises. During our initial consultation, Raffy assured us that the finished product would last the test of time and that they would always be around if there were ever any issues. We were a little skeptical at first, as we have heard that promise many times over from other contractors who were never to be found again after the final payment was made. Well let me tell you that Elite Designed Concrete is definitely NOT like many other companies. Their after-care service has FAR exceeded all of our greatest expectations. Like I said, it’s been almost 3 years and we still get cards every holiday season from them, and Raffy still comes by every spring, whenever he’s in the neighborhood, to make sure everything is still looking perfect.

We have a neighbor who had stamped concrete installed by a different company in the fall of 2012. In less than a year, their project has already started cracking, crumbling and falling apart. Every time they walk by our house now, they tell us how they wish they had used Elite Designed Concrete instead.

Raffy and Marcelo are one of the most honest and reliable contractors I have ever hired. This was based on 2 previous projects which seen a building of a new custom house and a total renovation at my current house. From the time Raffy came to quote on the job to Marcelo working on the finishing touches, they kept me informed on the process and any issues they saw ahead of time. They were always punctual and their work was immaculate. We were elated at the final results. The pool deck was complimented by many of our neighbors and friends. Even our pool company that renovated our pool thought the deck was one of the nicest they have seen. We will definitely be going back to them when it's time to renovate our driveway and front porch.

Elite transformed our latest modern gem into a magazine worthy entertaining masterpiece. Raffy and Marcelo have become like family- I introduce them to all my customers, gosh- I used them on my own home! Miami style pool deck and integrated drainage, limestone finish driveway and side yard. It's always a pleasure dealing with these guys. Look no further.

My husband and I hired Elite in the summer of 2011 to replace an old cracked and heaved pool deck and interlocking patio/walkways with decorative concrete. At the same time, we decided to have a small garden area in the front of our house done (nothing ever grew there because it didn't get any light) and to have an overlay installed on our front porch. Elite did an amazing job! Everything looks great and many of our neighbours have stopped to admire the work. The epilogue to this is that -- through no fault of Elite -- the pool deck heaved again in the spring of 2012 because of a leak in the stairs. We had to have our beautiful deck ripped out to have the stairs replaced! I was heartsick! But Elite came back and once again did a superb job of matching the new concrete to the old and offering suggestions on how to separate the two areas with bands of another colour to make it look like we fully intended it! I can't wait to have the driveway done. Raffy and Marcelo are great to work with.

Elite Designed Concrete is a wonderful team because of the company’s leadership – Raffy and Marcelo. From the beginning of our project, through to the end, there was not one detail overlooked. When you speak with Raffy and/or Marcelo, they ALWAYS treat you as though you are their ONLY Client. And, considering that they juggle numerous projects and homeowners, that is no small task. Words cannot express how incredibly caring and professional they are……..right down to Raffy taking the initiative to email us a picture of our driveway (upon completion). How thoughtful is that? From beginning to end, despite our frustrations with everyone else on our project, we NEVER had any issues with Elite Designed Concrete – the caliber of their work and the level of service is nothing short of FLAWLESS!!! Honest + Respectful + Kind + Professional + Impeccable = Elite Designed Concrete.

Raffy and Marcelo were amazing. From beginning to end they were there for us – from helping us with the design of the patio, answering our questions and even finishing off every last detail. Our disaster of a backyard has been transformed into an amazing modern patio (we went with the limestone finish that they offer) that we will be spending so much of our time in now. Only advice is book them early as they are extremely busy – just a testament to how good they are! Thank you Elite for a great job – we look forward to working with you again when we do the front of the house.

Raffy and his team have just completed our new driveway and front steps to our home. We could not be happier with their service, timeliness and end product. They stayed within the given quote and were always available with answers to any and all of our questions. I would gladly and have already recommended them to others.

We searched for a while for a company to complete our patio in keeping with the design of our recently renovated home. Raffy and Marcello and their team were a perfect fit for us - practical, knowledgeable, timely and friendly. The Elite team was a pleasure to work with and they have been hired again to do additional work for us.