For the past few months prior to the project, we've been looking for a reliable interlocking company to complete a walkway project for us. We've never dealt with contracting companies before, so this was going to be something that we had to spend a lot of time on researching. During our research, we had the opportunity to receive numerous quotes and consult with different companies. Sadly, after each consultation, we just didn't feel the 'trust'. Then we had the opportunity to meet with Jony from Dura-Lock. After his consultation, we felt comfortable and even educated. Although his quotes were a little high, we felt that 'trust'. After receiving a quote from Jony, we still wanted to see what else was out there.
We ran into a quote that was almost $1000 cheaper than Dura-Lock, and we almost went on with a contract, but when I thought back to how much this contractor DID NOT educate me or how I DID NOT feel that I could trust him, we called and cancelled.
Almost a week later, we sent Jony an email to honestly ask him if it was possible to budge on the pricing of the project, we negotiated back and forth, and we came to a mutual agreement . Although the pricing was still a little steep, it was manageable for us and reasonable for Jony. The fact is, is that we were willing to go above what we orinigally budgeted for because we felt that 'trust'.
To me, Jony went above and beyond for this project. Even though it was a small walkway job, he made us feel comfortable along every step of the way. And I am extremely happy for choosing Dura-Lock.
Big shout out to PAUL, CHRIS and MIKE for completing the job, it looks fantastic!!
Thank you again, and we look forward to working with you guys in the future!!!
- Approximate cost of services:
- $2,450.00