Front walkway, steps, porch, back patio and sidewalk
Started dealing with Duralock in Sept 2016 to get a quote. Dealt with Karla through the entire process. She was very accommodating, explaining how the work would be done, answered all our questions, which were many, and gave us as many references as we wanted to visit homes with similar work done to check our their workmanship. We were very pleased, so we decided to go ahead with Duralock for our project this year. Work was completed in the time frame Karla stated and done to our satisfaction. We needed a follow up call to add some sand around the edges of some stones that was displaced during a heavy rainstorm and they took care of it. Very happy with the work done and our dealings with Karla and Duralock. Would highly recommend them.
- Approximate cost of services:
- $10,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Thank you for taking the time to write this review. Its been a pleasure working with you and you wife on this project. Ours crews work extremely hard to make sure our clients are 110% satisfied when we leave and any other time that we need to re-visit. I have been told that the measure of a great company isn't in the initial sale, it in the service that happens after the sale. Hope you enjoy the space for many years to come.
Thank you for the business.Warmest regards,
Karla
Sales Manager