Drape Master

Companies looking to improve their customer service would do well to have Drape Master clean their blinds—and pay attention to how they do things. From first contact with Cindy (especially pleasant and thorough), to take-down and re-hang (as scheduled and unobtrusive), I can't think of anything they could have done better. And after coexisting for twenty years with a smoker, my PVC vertical blinds came home looking brand-new in less than a week. Highly recommended!

My silky drapes were cleaned perfectly and packaged in the same way.I am fully satisfied with the good quality work done and accurate,o rganized and polite service from Cindy.If I need a dry cleaning for my drapery or clothes in the future I will definitely go to Drape master.
Marina
North York

I recently used Drape Master for cleaning of drapes & silhouette blinds. I had the full service of items being picked up from home, cleaned, delivered & rehung. I was very happy with the job done & the whole process went very smoothly. Everyone at Drape Master was a pleasure to deal with. I will definitely recommend this company to family & friends.

Right from the start of this process, Cindy was more than helpful. They only work in Thornhill on Tuesdays but since I was having some windows replaced I had a timing issue. Cindy was willing to work around the schedule so that my drapes could be picked up another day. I decided that I could work with the Tuesday pickup, so my drapes were picked up that same day. They held on to the drapes for 2 weeks because of my window replacement issues. They were returned yesterday and they look fabulous. Abel did a great job of picking up and later rehanging the curtains. Later this year I will need to have my rugs cleaned so I definitely will call them again once I am ready to do that job. Great, friendly company.

My living room drapes are 16 years old and needed

I was concerned about the risks of damaging old drapes when cleaning them, but Drape Master did an excellent job removing, cleaning and reinstalling the drapes. As well they replaced sticky traverse rods. The drapes look brand new.

This is the first time I go through cleaning drapes or sofas and reaching out to Cindy and her team was the best decision I made. Cindy walked me though the process and how they assess what type of cleaning is used per type of fabric. She offered a free quote with no obligation to hire.
The staff are very professional. They came on time and were really nice people. They did the work with so much attention to detail. I felt like I have done business with them for a long time and I trusted them blindly.
The best part of it is that I love the outcome and going forward I will do cleaning more often as the process and outcome are seamless. Great Job Drape Master! Thank you

10-year old roller blind needed repair (new clutch). Wrong replacement clutch was provided and I had trouble installing it. Company then not only provided correct replacement, but service person come and installed it free of charge. I highly recommend this company. Cindy Woods is a delightful contact

Great work The drapes look like new. The team was efficient and punctual . This is a professional company who take pride in providing outstanding service.

no reservations about giving the organization the highest possible eating

The friendly team at Drape Master were extremely efficient in removing all of drapes and sheers, and had them cleaned, pressed and back up in our condo before we could miss them. Thank you so much for bring back the look and the air quality to as good as new in our condo!

We are a large showroom with windows spanning a large portion of the space. All the windows are covered by sheers- some of which had serious staining due to water damage. We were not really expecting that the sheers could be saved but Drape Master went out of their way to first test to see whether the stains could be removed before promising they could bring the sheers back to their original state. Having once established that they could, they provided fast and efficient service - including removal and rehanging of all the sheers. Pleasant, professional in every regard - Drape Master exceeded our expectations!