We had a backup in our basement drain. Hired Drainworks, through the discovery on Homestars, to come out to quote and inevitably do the job at the same time. After discussing all the options available, we ultimately decided on a scope/camera to find the cause of the problem; roots in the drain pipe along with some other debris. Matt was professional, courteous and thorough when dealing with the issue. Kept everything clean and tidy even though the smell could not be helped when opening the cleanout. Within a short period of time he discovered at what point the problem had occurred and used an industrial plunger to unclog the back-up. How nice was that swoosh sound! With respect to everything that transpired I was very delighted in the patience Matt displayed regarding the multitude of questions I had asked. Would recommend and hire this company again to do future work.
- Approximate cost of services:
- $160.00
- Company Response
**Thanks Arthur** We certainly are grateful for the review and thank you for sharing this experience with others. It is rewarding to know that our efforts were well received and left you satisfied with the entire service. Thank you in advance for any referrals you make on our behalf, and thank you for choosing DrainWorks. We look forward to being the plumbing and drain service providers you can rely on.