Armando and his crew did an excellent job when they repaired and replaced our sewage drain. Actually when the back-up occurred Sunday June 3, Matthew was there within the hour and opened up the drain sufficiently to release the backed-up sewage from the basement. Even though the damage was done, it was gratifying that the length of time we were in that state was minimized by their quick action.
The subsequent repair was done in a most professional manner and we were apprised all the way along as to what the problem(s)was and the required fix. At no time did I feel pressured or misled on any aspect of the job which is really important because it does build trust. The clean-up and final inspection were exemplary. In fact the company that has been doing the interior clean-up for us remarked on the great job that was done and asked what firm had done the work. I was more than happy to make this referral and I was told they will definitely consider using DrainWorks in the future.
Again many thanks for a job well done!
- Company Response
Your review is important to us. We appreciate you taking the time to post such a positive account of the service DrainWorks provided.