Drain work - Replacing sewer breather
We just had DrainWorks replace the sewer breather for us. We were so so impressed with their service - from the point of the initial call to the final inspection by Jeremy.
I placed a call to their office. Within a couple of hours, we had one of their drain technicians (Jeremy) at our house. The guy was very professional and detailed. We felt very comfortable with Jeremy and he seemed to know what he was talking about, so we hired them and he committed to have a team at our house the following day at 8am.
The following day, the DrainWorks team was at our house at 7:45am. Then the supervisor, Lou, came in just after that, around 7:50am. Before starting the excavating process, Lou suggested that we remove some of the plants around so their excavating team does not detroy them. I was not happy with that but Lou insisting on doing something to protect the plans from the soil - So we use some boards as a shield below the tarp. I really didn't think there was a need for it but I was very thankful that Lou and his team insisted on protecting the front pad and plants as there was a lot of soil out of the 9+ feet hole that was dug out. Naz and his team, 2 older gentlemen, were very pleasant, amazingly hard workers and they knew their jobs well.
The team finished replacing the pipes just after noon. At that time, Lou came back to do an inspection and put a camera through the pipes to make sure all is workign well. Lou was very thorough and was very helpful in explaining how the condition of the remaining of the pipes around the house are. I was very thankful for all the information. Once we were given a clean bill of health from Lou, he gave his team the go ahead to fill the hole. In an hour, all was done and the team cleaned everything up and left. Great job.
Then later around 4:30pm, Jeremy came back for another inpsection. Man, these guys are great. He did another camera inspection. He found drains in the basement that I didn't even know existed. I guess I need to know my house a little better.
Anyways, Jeremy went through the condition of the pipes with me, got his final payment and left. Great experience. Great people (Jeremy, Lou, Naz and his team). Recommend this company to everyone. Thanks
- Approximate cost of services:
- $1,700.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
**Thanks Marc** We appreciate your review and value your loyalty. We would be grateful for any recommendations.