Drain Master

The water service line to our home sprung a leak over the weekend, water shooting 30' into the air like a geyser from our back yard. After a moment of panic, and a few minutes of internet searching into no-dig line replacement, we called Gerry. He answered the phone on a Sunday, while walking his dog - gave us good advice over the phone about immediate next steps and was at our home first thing the next morning to assess the situation and provide an estimate. Within 24 hours, a crew arrived at our home and replaced the line.

The two men responsible for the job were competent, efficient and happy; their positive attitude made a stressful situation easier to endure. On day one, they stayed until they could turn our water back on, smiling and cheerful the entire time (more than an 8 hour day!). Including taking the time to make sure the new service line didn't introduce any other leaks into our home and upgrading a pressure regulator that needed it in the process.

The next day, they came back to ensure that our yard was left exactly as they found it - right down to pouring new concrete to repair both our basement and our our outside walkway where access points needed to be dug. And the bill - exactly what was quoted. I can't say enough about how good the experience was. Don't waste your time trying to find a better price; the headache you'll save calling Gerry and his team is worth more than the few dollars you MIGHT save shopping around. Service line works like a charm and you'd never know they were even here!