very poor service. They clearly dont do what they are supposed to do because I have 2 stripes up my lawn where the guy has walked with the fertilizer. The ferilizer clearly works, but only if you apply it properly. 3 visits in and they still haven't been into my back yard. I was at home for the last visit and he allegedly fertilized my front and rear yards, applied weedkiller to the side of the house and insect repellant in under 5 minutes. I would not recommend this company. even their customer service does not write down what you tell them because everytime you call them you have to recount the story from the beginning.
To summarize, my lawn looks worse this year then ever before before, patchy and dying and I am $300 worse off. I am waiting for a call from the manager in Calgary so I'll update the review once I hear back
- Approximate cost of services:
- $300.00
- Company Response
I am sorry to hear that you have had such a negative experience with our company. We are a family owned and operated business and pride ourselves on providing quality workmanship and customer service to all of our clients. My name is Kyle Ratcliffe and I will be handling customer complaints from this point forward and I would welcome the opportunity to rectify your issue. I invite you to please contact me so we can further discuss your particular issue. My contact information is as follows: telephone 519.489.6004 ext 217 and email kyle@doctorgreen.com. I look forward to speaking with you.