Hey Kelly Hannan, I am having an issue with them too. Before they even came for the first visit, I told them that I was not interested anymore. Then they came and left a bill. I complained about the bill and supposed to review the recording of our conversation. Did not hear from them. I called them the third time and the manager supposed to call me back. He/She didnt. Guesss what? They came in again and left a bill. This company would not take 'no' for an answer. I am about to contact Better Business Bureau and report Dr. Green, or maybe charge them with trespassing because I never wanted them to step on my lawn. Are you going to BBB?
- Approximate cost of services:
- $200.00
- Company Response
I am sorry to hear that you have had such a negative experience with our company. We are a family owned and operated business and pride ourselves on providing quality workmanship and customer service to all of our clients. My name is Kyle Ratcliffe and I will be handling customer complaints from this point forward and I would welcome the opportunity to rectify your issue. I invite you to please contact me so we can further discuss your particular issue. My contact information is as follows: telephone 519.489.6004 ext 217 and email kyle@doctorgreen.com. I look forward to speaking with you.