Lawn care treatment was ineffective and expensive. I used the service for two years with no improvement and I then changed to another company. I was then billed by Dr. Green for a service that they did not even provide. They have a clause that says they will continue providing the service until cancelled. They are now claiming that they provided some lawn care in April even though there was no sign on the lawn, no service invoice in the mail box, and they then billed me 6 weeks later.
Very poor company with questionable business practices.
- Approximate cost of services:
- $300.00
- Company Response
I am sorry to hear that you have had such a negative experience with our company. We are a family owned and operated business and pride ourselves on providing quality workmanship and customer service to all of our clients. My name is Kyle Ratcliffe and I will be handling customer complaints from this point forward and I would welcome the opportunity to rectify your issue. I invite you to please contact me so we can further discuss your particular issue. My contact information is as follows: telephone 519.489.6004 ext 217 and email kyle@doctorgreen.com. I look forward to speaking with you.