First off I signed up with Dr.green in march. In may I got an email saying they would be here in the next 2 business days to do there first visit. They never showed up so I called them. They lost or couldn't find my info but had my email address got that fixed. On another visit I spent hours top soiling my lawn and seeding it phoned them not to come the lady said ok no problem. The next day they showed up and did weed control which killed all the seed. I called to speak to a manager in July and it is November still waiting! When the arriated my lawn they took a huge chunk out of my fence still waiting for someone to come look at it. I really could not notice any improvement in my lawn from having there service. My neighbour had a different company and you could tell there's was quality not mine. They called once a 10pm to tell me I owe them money . They could've called earlier as they woke my kid up. They called three times a week because I owed them money and of course I will pay it I just want to talk to a manager about the bad service but I am still waiting well over a month.
There are so many lawn care companies out there you should really do research look at reviews but I would never recommend Dr. Green. For the money you put out Dr.Green is not worth it. My 6 year old can do a better job. As for dr.greens customer service it sucks they need to communicate a whole lot better.
- Approximate cost of services:
- $500.00
- Company Response
Hello,
I am sorry to hear about your experience. Please email me at courtneyg@doctorgreen.com if i can assist you with any questions or concerns you may have.