Dr Green Lawn Care Services

We recently moved to Calgary and bought a house which had a well kept lawn. The folks from Dr Green came around and offered their services which we purchased. I have never used a lawn care service, but I chose to get their services as I really wanted to keep this lawn looking great (I am not awesome with lawn care).They came around and over applied their product (I am assuming) and caused terrible burn marks in all different patterns in both the front and rear of our home. It was extremely painful just getting someone from Dr Green to come over to look at it. They left us a note saying it was fine and that we hadn't watered. We had watered lots, following and even exceeding all the recommendations they gave us. Since they wouldn't fix the lawn we asked for our money back. They agreed to refund our money. It has been well over 2 months and we still haven't seen any money back. I just talked to them (but again) and the money is supposed to be refunded by next Wednesday at the latest. My wife and I are extremely disappointed and frustrated with Dr Green. We understand that people make mistakes, but please fix them or own up to them and let's move on.