Terrible service! I cancelled last year by phoning their 1-877-374-7336 "Customer Care" (what a joke). Told them I was moving. They turned up anyway and gave another end of year treatment. I called in total 6 times - they keep coming!! The last call the rep said I had not called - pretty well told me I was not telling the truth (can't use the "L" word). This is as close to the so called "negative billing" as you get. Also the email has a "no reply' function and one is forced into their slow rude customer care reps - who do not keep accurate records and threaten legal action. I am taking this lot to small claims - I am sick to death of them. Next step is a double registered letter to their office.
- Approximate cost of services:
- $300.00
- Company Response
Hello, I am sorry to hear about your experience. Please email me at courtneyg@doctorgreen.com if i can assist you with any questions or concerns you may have.