Dodds Garage Door Systems Inc.

I don't review anyone because I have no time. For this company, I will make an exception. My wife and I endured 7 years of constant screetching and cranking with a wooden garage door that would sound like the house was crumbling when it opened and closed. Our garage is at the end of a down-sloping driveway, and underneath our living room. The headroom in the garage is low, so the wood door had the spring coil bar at the back, rather than at the front, where the door meets the enclosure when it closes. So I call A few contractors who saw the low headroom issue and I felt like they used that as a crutch to inflate the price. Not Dodd's. Mike came to the house and immediately took ownership. He was going to make the coilbar fit in the front one way or another, with enough headroom for a minivan to enter and exit without issues. Now mind you, I luckily called them during a fall garage door sale (it was luck of timing, i didn't plan it that way). From initial call, right through time of installation, customer service, was impeccable. I believe in such things as "no such thing as dumb questions." They do too. And the guys that installed the door were awesome. Treated the garage like it were their own. They were respectful of the property and absolutely unintrusive. They communicated everything extremely effectively. One more thing about Michael, the salesperson who addressed the low headroom issue: he left without leaving any issues unanswered. I even knew to get regular lightbulbs, rather than CFL bulbs, to prepare for the opener they were going to install. Regular bulbs don't block remote signals when you're opening the garage door from a great distance. Mike told me that without me asking. All in all, fantastic service, reasonable pricing, and top-notch workmanship. Those ads you hear on the radio about them?; no truer words have been spoken.