My garage door ended up only opening about 1 foot off the ground and was stuck there. Realizing this was quite out of my league I checked some reviews and contacted Dodds. They were back to me within the day and booked a service call within my chosen time window. Joe showed up on time and was very polite and knowledgeable. He saw that I had a broken spring in my door hence why it would not move. He recommended replacing both springs as they were the same age and I agreed. He also fixed my attempt at fixing the garage door opener wiring and realigned the safety lasers that were wired incorrectly by the previous owners. I felt bad as he was working in a closed garage in next to 50 degree heat. I priced out the work online and Dodds was very reasonable and the work was done quickly and professionally. This kind of work can be very dangerous if not done right as the springs are holding back hundreds of pounds and if they snap you could be seriously injured, I would definitely recommend Dodds for Garage door service. Homestars did not steer me wrong.
- Approximate cost of services:
- $300.00
- Company Response
Thank you for taking the time to write a review and to understand that our technicians work under extreme weather conditions in both winter and summer. Also in pointing out the dangers of trying to fix your garage door unless you are very experienced.The springs are under tremendous torque and serious injury could result.