Our house contractor placed an order with Neil the beginning of Sept for all interior doors. The update he gave us by email on Oct 13 was that they anticipated shipping about Nov 20. We have not been able to get a hold of ANYONE at this facility since Nov 18, there has been NO contact. I've left messsages with Neil and Daniel and even tried calling 0, the reception desk. Their website says there is an order update email in which they will get back to a person with 24 hours. Hahahaha, ya right. We've send COUNTLESS emails, COUNTLESS phone calls, and NOTHING in return. Sure hope they give our contractor his money back! Brutal brutal brutal company to "work" with and give them a ZERO rating. Their lack of follow up and communication is at a zero level. DON'T deal there ever!
- Approximate cost of services:
- $12,000.00