I just want to express how pleased I was with Dial One's customer service. I did some research before finally deciding that Dial One was the company that I wanted to use for our duct cleaning.
When I first contacted Dial One, Joe got back to me right away and we were able to schedule an appointment for 2 days later, at my convenience when I had a day. Dial One does not a have limits on the number of vents, does not have any add on prices. Its is one price, all inclusive.
Joe came to the house alone. He was very efficient, very clean and explained the process along the way.
Joe went the extra mile for sure. He even changed my furnace filter and while he was outside doing the dryer vent he fixed something out there, and when he came in he noticed a puddle of water in front of my washing machine so he pulled them out and went behind and reconnected it properly for me. All above and beyond.
My regret is that he did not have a lawn sign for me to put out to help advertise for Dial One.
I asked for some business cards and my neighbour was over the that night stating she wanted to use them and so did her mother.
This was no fly by night operation. Joe was at the house approx 4 hours doing the duct work.
I would recommend Dial One Duct Cleaning to anyone, without hesitation!
- Approximate cost of services:
- $195.00