- Approximate cost of services:
- $6,000.00
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Thanks Laura! So glad we were able to rectify the issue. Sorry it happened in the first place. We will make sure Kasia receives you kind words. We hope we can assist you again in the future.
Thanks again!
Thanks so much for the amazing feedback Alex! We are so happy that you are so satisfied with your experience. We wish you many years of health and happiness with your new furniture. We are here for you should you have any questions or concerns in the future.
Best wishes
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thanks for the feedback!
Thanks for your feedback! Glad to hear everything went well. Enjoy your new furniture!
Sorry to hear about this. Please email your sales bill number to info@decorium.ca so we can look into this and follow up with you.
Thanks for your review and your business Naomi! We hope you enjoy your new furniture for many years. With our standard delivery, our drivers condense the packaging materials and leave them where our customers instruct them to for disposal. Many customers over the years have asked us to remove the packaging which can be difficult because the drivers have to work around the boxes all day. Taking them on and off the truck as they do other deliveries. After that, the drivers must unload a truck full of packaging materials back at our warehouse where we employ a team of people to separate all of the materials and break them down for recycling. We then pay a service to come and remove the packaging materials and take them for recycling. It's a pretty labour intensive service but something that we offer as an option. Most of our customers love the fact that they don't have to deal with the boxes and wrapping and nothing ends up blowing around the neighbourhood on a windy day. Hope you understand and thanks for your feedback. We look forward to a future opportunity to serve you again in the future.