Do not be tempted to go to this store.The prices are outrages,the service is too pushy,not proffessinal, no customer care, a bully of a store manager that i would fire on the spot with his attitude and a store owner that couldnt care weather you come back to shope or not. I guess business is great for him but remember Mr Owner You cannot be always on top. You will come down and will want customers to come back to your store...too late,the damage has been done.
I purchased a sectional sofa along with cabinette for our dinning room at what i was told is a great special price however, if between now and delivery date should the price comes down they will honor it and credit me the difference. I still didnt recieve the items and sure enough there were further reduction on them. I went back to the store and asked to speak to the store manager that told me in a rude manner that i will not get the special reduced price as i bought it few month earlier and did not matter if i am still waiting for them to be delivered. I asked to cancel my order but his reply was that he will not return my deposit as there is 50% stocking fees even though their sign state 25%. when asked for the store owner i was told that he doesnt care to speak to me. Can you imagine? I spent over $7,500 and he doesnt care to speake to a loyal repeat customer.
I walked away with tears in my eyes and promised NEVER EVER TO come back to shop at that store where customer care is at ZERO...Shame on them!!! there are many store in Toronto where the prices are reasonable and a good product and Not scamming people by lieing to them that is made in the state when it clearly stated made in China. Buyer be aware!!!
- Approximate cost of services:
- $7,500.00