Decorium

Furniture
Toronto ON M3J 2T8
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HomeStars  >  Furniture in Concord  >  Decorium  >  Replaced defective part with no hassles!
Ritchie
Ritchie
2 reviews Toronto, ON
10/10

Replaced defective part with no hassles!

Bought 2 bar stools and one had a defective gas strut; The seat wouldn't stay up because it was losing pressure.

Once I called to report the issue, Kasia called me to inform me of the pogress of getting the replacement part in and when I can come to pick it up.

I brought the stool in and the technician installed the new gas strut for me as a special tool is needed.

I'm very happy with the level of service from Decorium!

Approximate cost of services:
$0.00
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Company Response

Thank you for your review Richard. We appreciate the opportunity to resolve the issue and hope you enjoy the stools. Hope to see you soon.