I have been in my home for almost 20 years. The previous owners had installed the space pak system from Davenport Campbell, and as soon as the 5 yr warranty ran out, i needed a new compressor. I continued to use D-C for approx. 15 years, and in that time i had to replace the compressor twice. The reason is that the freon levels constantly leaked outso, by law, i had to pay for a nitrogen test. Each year, the leak was at the same locationwhere the service tech attached his tubing to measure the freon levels. It turned out that the fittings would loosen and the freon then leaked out. Eventually i was advised to replace the "upstairs" unit, in the attic. Davenport wanted over $5000 (this was around 2003) and they were putting alot of pressure on me to fix it "right away" because if i didn't do it "that day", then they didn't know when they would be able to send out another service tech. Luckily i called for some other estimates and was able to install the same unit for $3000 with another company. I did not enjoy the high pressure sales tactic, and i felt very unsatisfied with D-C, as every single year the A/C would break down and not be working by the end of the summer.
- Company Response
First,we never "pressure" our customers.My family has owned this company since 1968 and our reputation is outstanding.Second, who are you? Without knowing this I cannot respond, not knowing the history.Third, why are we discussing a quote from 2003 in 2007? Please feel free to contact me at any time. Thank you, Andrew Bowker