D'angelo & Sons

Siding
ON L9W 4V5
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Siding
D'angelo & Sons
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78%

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Reviews for D'angelo & Sons

Average customer rating:
8 10 (430 reviews)

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B Riley from Hamilton
B Riley from Hamilton
1 review Ancaster, ON
10/10

new roof

checked out many companies. when the gentleman came over to give an estimate, he was professional, informed, insured. they arrived on the correct date, stayed till dark. They worked cleanly, protected and moved everything that was in harms way. They were done in one and a half days. They didn't have the right color caulking so instead of making due, they returned the next day 1st think with the appropriate color. They called a few days later to make sure we were satisfied. I am sure that if we did have a problem, even in the near future that they would be right over to fix it. overall very happy

Approximate cost of services:
$10,000.00
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Company Response

Ah yes! The appropriate colour of caulking. Perhaps the icing on the cake of a job apparently well done! Thank you incredibly for your kind review. Our crew had a pleasant experience performing this job and are very appreciative of your comments. From the Estimator to the crew members - we at Dangelo and Son's are always seeking ways to provide that little bit extra for our clients - even staying late to get either the estimate or the job done right and to the client's satisfaction. Again thank you so very much for your kind review - we highly value your positive comments and use these to continue to go forward in customer satisfaction. We hope to service any roofing or other repairs in the future B Riley!

Priscilla Scalzo from Brantford
Priscilla Scalzo from Brantford
1 review Brantford, ON
10/10

Roof Replacement

We had our roof done by D'angelos, and from start to finish the service was very professional. The project was completed as promised, and looks better than I could have imagined. The yard looked cleaner than when they started. If you need your roof done I highly recommend you call D'angelos and Sons Roofing. A+++

Approximate cost of services:
$6,000.00
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Company Response

Priscilla, thank you! Your comment and kind review was read by all at Dangelo and Son's as are all of the reviews we receive. We highly value our reviews. They tell us how we are doing and how we can always better our customer service to our clients. It seems we got it right with this job - your roof. This review put a smile on the crew and helped validate their professionalism. They and we at Dangelo and Son's thank you and hope you come back to us for any future roofing etc concerns. Your kind review was short but powerful. Thanks!

Tony  from Burlington
Tony from Burlington
1 review Hamilton, ON
10/10

new roof, soffit & eaves trough

They arrived on time. They kept the site clean and there were no deficiencies.. Great job guys! We would recommend you to friends and family...PS we love the leaf guard on the eaves trough--thanks for recommending it!

Approximate cost of services:
$18,000.00
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Company Response

Punctuality is always key! Cleanliness is core along with a job done right. Wow what a great review! And yes we hope you find enjoyment with the new leaf guard - no need to get up the ladder and clean the eaves troughs! Summer is coming fast and now you'll have more time to enjoy the outdoors than be stuck cleaning troughs. Again, thank you for your kind recommendations to your friends and family. This highly valued review and comment has not gone un noticed in the office and to the crew who performed the job for you. Thanks Tony . . . please let us know if we at Dangelo and Son's can help you out in the future with your roofing needs.

Marilyn in Mississauga from Mississauga
Marilyn in Mississauga from Mississauga
2 reviews Mississauga, ON
10/10

Reshingling and window capping

Just wanted to let you know how very happy we are with your company's work on our roof and capped windows. Your advisor, Frank Marrello, , gave us a comprehensive explanation of the work to be done and was very accurate in his estimate. He was very congenial and provided a nice introduction to your company. Your roofers were punctual, pleasant and conscientious in their work. They were extremely thorough in their cleanup of our property upon completion of the job.
From Frank's first visit to final cleanup, we considered it a job very well done. We will be most willing to refer your company to our friends in the future. Thanks to all of you for your efforts! Marilyn.

Approximate cost of services:
$9,000.00
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Company Response

Thank you for your great review Marilyn! We are so thankful that everything worked out for you. We highly value your input and all our reviews. Without feedback from our clients; we wouldn't have that extra influence in order to tweak our customer service. An example of this is the positive and comprehensive explanation you received from our Estimator, Frank. He along with all our Estimators are bound to higher standards and we appreciate all of them for that. We also will thank the crew that worked on your roof and will let them know how kind and positive you were in their work evaluation. Again Marilyn, we cannot thank you enough for your great review!

tonie and dave from Hamilton
tonie and dave from Hamilton
1 review Hamilton, ON
10/10

new roof

I just want to thank everyone at DeAngelo and Sons for the job that was done on our roof. Not only were they punctual and efficient, but I really appreciated the follow up to make sure that we were satisfied. It is obvious that this company really wants their customers, to be not only satisfied, but happy. They were successful in this case. Thanks again

Approximate cost of services:
$4,400.00
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Company Response

Well what can we say at Dangelo and Sons? This very kind and highly valued review emulates everything that we as a company strive to be. We are happy that Tonie and Dave found our crew to be "punctual and effiecient". At Dangelo and Sons we are always providing leadership direction and receiving the same from our crews. We look forward working with this client again in the future. Thank you Tonie and Dave! for your kind and generous review! We were happy to help out.

Louis & Cecilia Piano from Hamilton
Louis & Cecilia Piano from Hamilton
1 review Hamilton, ON
10/10

Roof

Hi, we had our roof replaced in 2009. It was a lot of work. They had to strip 3 layers of shingles off the old roof and we replaced the roof that a previous contractor had put on because he didn't join it correctly to the old part of the house. We had new flashing that wasn't present when the contractor did the edition on our house. We are very satisfied with the work of this company, They are very professional.We had no problems when the ice storm downed the power lines and the trees on Hamilton Mountain last winter. Our thanks for a job well done.

Approximate cost of services:
$4,000.00
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Company Response

Thank you for your very kind review! Dangelo and Sons frequently "fixes" prior work of other contractors for our valued customers. We are very happy that our crew was professional and very skilled with helping this customer resolve a challenging repair. Our ultimate goal at Dangelo and Sons is making sure our customers are comfortable and secure with our work. It seems we did just that and the ice storm proved that true! Thank You Louis and Cecilia Piano for your highly valued and kind review!

Peter Jacques from Cambridge
Peter Jacques from Cambridge
1 review Cambridge, ON
10/10

New Roof

I hired D'Angelo and Sons to remove my old roof and install a new roof.

The crew showed up on time and worked hard. The first break they took was after 2:00 PM. Dedicated crew! The crew was friendly and did an excellent job cleaning up after the job was completed.

Jay was the project manager for my roof. Jay did the metal flashing and eaves trough work. Jay is professional and polite.

There were a couple of incidents that needed some attention after the job was completed. Between Jay and Aaron everything was looked after quickly and reasonably.

I would recommend this company to my friends and my family.

Thank you D'Angelo & Sons.

Approximate cost of services:
$5,800.00
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Company Response

The Dangelo and Sons crew had a great positive experience performing this new roof install. The crew were so impressed with the kindness of this client. Dangelo and Sons higly values the feedback we receive from all our clients. We try to be as expedient as professionally possible with any add ons or "incidents" that may arise. This generously kind observation has not been overlooked. Again thank you Peter for taking the time in your busy schedule to write such a positive review that exemplifies Dangelo and Son's higher standards in the industry. This review helps us carry along in providing the best in higher standards. Thank you!

Joyce & Don Scruton from Ancaster
Joyce & Don Scruton from Ancaster
1 review Ancaster, ON
10/10

roof

Rain pelted down and we found that our roofwas leaking. A friend recomended 2 roofing companies. Both firms came promptly, but Dangelo ansered all our questions. They covered our leaking roof and were on the job in 2 days. The crew removed the old shingles, installed the new roof and cleaned the who property. The job was completed within 2 days. Then there was a great follow-up with specilists inspecting the work. Even now, (7-8 months later), the Dangelo crew is making sure that this fierce winter hasn't created any problems.

Approximate cost of services:
$10,000.00
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Company Response

We at Dangelo and Sons are incredibly grateful for the kind business given to us by this client. We are always seeking ways to improve our customer relations along with the job performed. Dangelo and Sons absolutely values our clients input. We try to provide expedient follow up on all our jobs and as per this client Dangelo and Sons did just that! Great! We are glad that the client is completely happy and satisfied with our work performed. We are always providing ongoing training to our crews for full customer satisfaction. Again we are grateful to this client for their kind review. This client was an absolute delight to do work for and our crew had a positive experience. It always helps when the client is incredibly kind as this client was! Thank you Joyce and Don!

Thomas in Oakville
Thomas in Oakville
3 reviews Oakville, ON
0/10

Eaves trough repair

This company's sales person promises you to solve your problem but later when the work is done dissatisfactory the owners (senior and junior) do not take responsibility for their company's poor performance. Save your time and money and keep looking!

March, 17 2014
...review continued to your response:
Dear D'Angelo and Sons, thank you for your response, but your effort to communicate on a friendly base with me comes too late. It very much surprised me to hear that you put a bandaid solution on my house. I would have appreciated some communication from you before you "bandaid" my eaves trough. By the way I paid for what ever you did because you did not return my deposit, remember! Communication with your company was very difficult especially once the owner and his father got involved. Again, some communication from you side with suggestions would have helped the situation, but you just cornered me on the phone to agree to replace the whole eaves trough, because the section repair was unsuccessful. Now I need try and find another company to remove your bandaid and at the same time replace the whole eaves trough, maybe even re-shingle the whole roof. Sounds like a nice job. Sorry, but it will not be D'Angelo and Sons doing it, too bad! Have a nice day.
March 18th 2014
...re your response Mar 18/2014
First, nowhere in my review did I say that re-shingling would be related to your work that you have done. Roofs require new shingles once the old ones are worn out. You should in fact know that. Second, the section you replaced is now even dripping more than before. And again, you should have reached out to me for discussions before doing anything. With your responses now you only try to "bandaid" your reputation. Third, FYI, my deposit was in fact 20% and not just 10% as you mentioned. Lastly, no need to explain to other companies anything. I will show them the video that I made during rain showers which shows perfectly what is wrong with the eaves trough (same video that I had provided your sales rep via email) and they will understand what they need to do before they start.

Approximate cost of services:
$500.00
What could this company do to improve their services?
Fix my eaves trough as it was discussed and promised at the rate it was quoted. And if it was not possible to be done as quoted communicate to the owner before even starting to do the work.
Any advice to offer fellow homeowners facing a similar project?
Pick another company.
3 of 3 people found this review helpful.
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Company Response

We at Dangelo and Sons want to thank the client for bringing this concern to our attention. We value all our reviews as a learning experience going forward. If the work peformed has not met our higher standards as per the comments we encourage all our clients to respond to us as soon as they can at their earliest convenience. There were apparent challenges on our part that were experienced by the client. We have reviewed the response and have followed up with our customer service relation as per this job. As can be seen by the incredibly encouraging bulk of positive client responses, we always seek to go forward and provide higher standards from our crew and all those involved with the completion of the job. Along with the mechanics of the job performed and concerns we at Dangelo and Sons absolutely welcome your feedback and the feedback from all our highly valued clients.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about D'angelo & Sons

More than 30 years ago, John D’Angelo started his company out of the back of his truck. To support his growing family, John specialized in aluminum work, and later expanded to include siding installation. With the help of his sons, now fully grown, John has expanded to offer a full ...
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