Carlos was very nice and took the time to explain everything and note specific requests that we had and tried his best to give us good price. However, I thought we should've gotten a better deal considering we paid by cheque and not in installments. Due to weather the job was delayed twice but no one called to inform us. When they finally arrived to do the job the workers made sure to cover our driveway and concrete walkway as promised and took pictures of the roof for us to see when requested. I can't speak for the quality of the work, but I felt the workers were professional and courteous. I do want to reiterate what another reviewer said about the nails found all over the property afterwards. We don't have children or pets but I would still consider this to be a hazard. The bin also stayed on my driveway for 2 days after the job was done, which was a hassle for us as well.
- Approximate cost of services:
- $8,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Thank you for leaving your review. Carlos is a great resource for customers as he is very knowledgeable about his trade. We are sorry for any inconvenience we cause with delays or the bin removal. Our crews really take their time in setting up to ensure your home is protected. We try to clean up the construction site as throughly as possible but as there are thousands of nails that come off the roof sometimes debris gets missed. We thank you for your constructive feedback and appreciate your kind review.