Custom Maids

Dear Ian in Toronto,
We are very sorry that your first experience with Custom Maids was not as positive as you had hoped.
We were thrilled to have been able to resolve all issues and concerns with your partner shortly thereafter.
Your suite key was promptly recovered when we realized it had in fact bounced off the floor and into a crevice after the cleaning lady put it through the mail slot in your suite door.
We do look forward to serving you again and to a long and pleasant association from there.

Dear OK in Toronto: We are very sorry that your first experience with Custom Maids was not as positive as you had hoped.

Dear Susan,

Thank you for your very kind words and such positive feedback! We will most certainly pass on your praise to Zona!

Thank you for the privilege you have given us to serve you. We look forward to a long and pleasant association!

Dear Lacey in Scarborough, Thank you for your very kind words and such positive feedback! Thank you for the privilege you have given us to serve you. We look forward to a long and pleasant association!

Hello Marnibeans from Toronto! Thank you so much for the compliment! It is unfortunate that within the service industry, one often finds higher than average staff turnover. We apologize for this and vow to continue to offer our employees incentive, motivation, benefits and inspiration to encourage longevity with Custom Maids. We thank you for the privilege you have given us to serve you.

Dear AM in East Danforth: We are distressed by your comments that the cleaning ladies we have sent you have not been meeting your standards and expectations. Having cleaned more than 2 Million homes since 1978, Custom Maids is Toronto's leading maid service. We are proud to have introduced a high degree of professionalism into our industry, which has enabled us to keep our customers satisfied year after year. We are, therefore, greatly concerned that your experience may damage our professional image. We would however, greatly appreciate another opportunity to demonstrate the standard of excellence and reliability our customers have come to expect from us over the past 36 years and realize that we must leave no margin for error the next time around. We will select a cleaning person for you - someone with a flawless record who has been on our staff for many, many years. Again, we are very sorry that your last experiences with Customer Maids were not as positive as you had hoped and we do look forward to serving you again and to a long and pleasant association from there.

Dear Figaro from Downtown: We apologize that your experience of contacting Custom Maids was trying. For future reference, please feel free to ask to speak with the Manager directly.
Her name is Angela and she would be delighted to assist you.
Alternatively you may also request to speak directly with Stephanie.
Stephanie is our Client Care Specialist and would also be more than eager to assist you in any way possible.
Again we apologize for your experience and look forward to the opportunity of serving you.

Dear Valerie in North York!
Thank you so much for taking time out to review Custom Maid Services.
We appreciate your words of praise greatly!
Valerie, we do actively rate shop others in our industry on a regular basis to remain competitive in the marketplace.

Additionally, we balance this effort with our mandate to provide you with the highest level of employee and, we consider it a necessity to provide our staff members with an attractive and consistent weekly income.
Again, thank you for taking time out to post a review for us. We value your feedback a great deal.

Dear Toronto Midtown,

We are distressed by your comments that the cleaning lady we sent you did not meet your standards and expectations. Having cleaned more than 1 Million homes since 1978, Custom Maids is Toronto's leading maid service. We are proud to have introduced a high degree of professionalism into our industry, which has enabled us to keep our customers satisfied year after year.

We are, therefore, greatly concerned that your experience may damage our professional image. We would however, greatly appreciate another opportunity to demonstrate the standard of excellence and reliability our customers have come to expect from us over the past 36 years and realize that we must leave no margin for error the next time around. We will select a cleaning person for you - someone with a flawless record who has been on our staff for many, many years. Again, we are very sorry that your experience with Customer Maids was not as positive as you had hoped and we do look forward to serving you again and to a long and pleasant association from there.