Cozy World Inc.

Formerly Majestic Indoor Air & Cozy World
Heating & Air Conditioning
Toronto ON M3H 2V1
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98%

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Reviews for Cozy World Inc.

Average customer rating:
10 10 (1428 reviews)

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Ernest
Ernest
1 review Mississauga, ON
10/10

Furnace replacement

Robert (Consultant) was very responsive and quick to respond to my request for quote which was very competitive against 3 others (including one other top rated SP from Homestar whom I found to be poor). I found Robert to be very friendly, approachable and knowledgeable about heating products. While on site he also very kindly offered to take a look at my fireplace which he duly fixed using my own tools. This value added service alone saved me a good few dollars. (Thanks Robert). I was also fortunate that they could replace my furnace the very next day. And thank goodness the fireplace was working again so at least I had some heating for the night. The installers arrived promptly as promised. Friendly and very professional. Made sure the floors were protected with soft coverings and finished the job within 3 hours. They left the place tidily without any big mess and advised me on the furnace operating procedures. Another valued added service I did not know about is that they constructed an air inlet pipe to feed the furnace with clean air. My previous furnace was using the indoor air for circulation. Any other SP would possibly not concern themselves with the added work. But these guys gave me the impression that they have pride in what they do. Also I had loose drainage piping with the old unit and they tidied this up too. The installation looks solid. So overall I was really impressed with the overall customer experience. I would highly recommend this company for furnace replacements. My new unit is more compact, feels much more efficient and quieter. Thanks Robert and Kam for your wonderful service.
Ernest (Mississauga)

Approximate cost of services:
$3,200.00
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Company Response

Dear Earnest
Thank you very much for your detailed review

Mel Kellner from Markham
Mel Kellner from Markham
2 reviews Markham, ON
10/10

Furnace, thermostat, and water heater Replacement

Very professional installation. Other company I consulted seemed more interested in maximizing their profit. Cozy World seemed to have more respect for me as a customer and recommended what I needed and nothing more. Their price for the job was much less for the dame equipment.

Approximate cost of services:
$7,500.00
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Company Response

Dear Mel
Thank you very much for your review

Private User
Private User
Private User reviews Vaughan, ON
10/10

furnace and ac replacement

Great work! The job quality exceeded all my expectations especially because of its complexity. The new high efficiency furnace was replacing 30 years old low efficiency one that was sitting in the tight confined space in finished basement. Everything was done on time and with very high quality.

Approximate cost of services:
$6,000.00
1 of 1 people found this review helpful.
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Company Response

Glad to know that you are happy with our job!

GusK
GusK
1 review Mississauga, ON
10/10

Thank you Cozy World

We recently had our furnace and air conditioning unit replaced. We want to thank Boris and his team for the excellent work. From start to finish they were very professional. The work was done within 2 days of contacting the company for a very reasonable price. We highly recommend Cozy World. Thanks again.

Approximate cost of services:
$6,500.00
1 of 1 people found this review helpful.
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Company Response

Dear Gus,
Thank you very much for your kind review.

Private User
Private User
Private User reviews Toronto, ON
10/10

New Furnace

Cozy World installed a new furnace at a competitive price within 24 hours of my first call to them, and their staff was responsive to my questions. I'm very happy with their service.

Approximate cost of services:
$3,400.00
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Company Response

Glad to know that we have another happy customer.

Blair in Milton
Blair in Milton
1 review Richmond Hill, ON
10/10

New Furnace and Air Conditioner

Cozy World replaced our old furnace and air conditioner in Dec. 2019. Farhad (Fred) answered my first call promptly. He answered my many questions about equipment and installation clearly and patiently. The installation was completed as planned. He came to the house to check the air conditioner at first use at the start of the summer. Cozy World provided knowledgeable and competent HVAC service.

Approximate cost of services:
$6,950.00
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Company Response

Dear Blair,
Thank you very much for the review.

homeowner in Richmond Hill
homeowner in Richmond Hill
3 reviews Richmond Hill, ON
10/10

Installation - Gas Furnace

I was looking for a brand new furnace after the 15 years old furnace Carrier emitted smelly gas one day. It was so bad that the gas company had to shut it off. I called Cozy World on Saturday and didnt expect anyone answering. Boris the salesman answered the call and provided some good advice over the phone, including not to use 3M filters which could be the cause of the malfunction of the heat exchanger. He recommended using Lennox. Since some reviews indicated the Lennox is noisy, I expressed my concerns to Boris for using a different brand. Boris provided detailed explanations on my concerns and the noise issue is more of poor installation and not the unit issue. Once I agreed with the installation, Boris was able to arrange installation on the next day without any delay.

The installation done by Sazeed and his team was great. They installed the connecting pipes and new filter housing to make sure it is proper. I am extremely happy with the installation and the service.

They also completed the registration of the warranty the next day. Excellent follow-up.

Approximate cost of services:
$3,500.00
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Company Response

Thank you very much for your detailed review.
Best

Private User
Private User
Private User reviews Kitchener, ON
10/10

replacement of Furnace

The furnace stopped working. called the company, got a technician to come the next day and got all the information, we needed. The installation was done the next day, in a a very professional manner.
Very professional team, clean work, accommodating to customer needs, very knowledgeable, service on time

Approximate cost of services:
$3,000.00
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Company Response

Thank you very much for your kind review.

Michael from Toronto
Michael from Toronto
8 reviews Toronto, ON
10/10

New Gas Furnace East York

This was the first time that we had dealt with Cozy World and so far we are very impressed. Fred gave us more information on the furnace than other companies did, he made suggestions for potential changes to locations of our equipment. The install team was courteous and skilled, I highly recommend this company.

Approximate cost of services:
$5,500.00
1 of 1 people found this review helpful.
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Company Response

Dear Michael,
Thank you very much for the review.

Nick
Nick
8 reviews Milton, ON
10/10

New Lennox Air Conditioner

We needed a brand new air conditioner this summer in our new construction home that previously did not have AC installed. After receiving a wide range of quotes from many different companies, we ultimately went with Cozy World who had one of the best prices, knowledgeable sales rep and good reputation. The sales rep (Robert?) was extremely knowledgeable, honest and responsive. He very thoroughly explained the many different options and helped us come up with a choice that we were happy with for our budget. We did experience an issue after the first day of installation, but the original installer promptly returned the next day and took care of the problem. The rest of the summer everything was flawless. If I had to give one negative, we were hoping our unit was going to be a bit quieter since we got an upgraded Lennox Elite model for that very reason, but it does seem quieter than some of our neighbours units etc so no major complaints.

Approximate cost of services:
$3,200.00
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Company Response

Dear Nick,
Thank you very much for taking time to write the review.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Cozy World Inc.

We are Toronto HVAC contractor providing installation of air source heat pumps, heat pump for Greener Homes Grant and other heating and air conditioning service GTA. Heating services include furnace installation, maintenance, cleaning, tune up, repair, including emergency repair. Air conditioning services include air conditioner installation, maintenance, cleaning, tune up, repair, including emergency repair. We install ductless air conditioner and tankless water heater. Indoor air quality service includes humidifier installation and air purifier installation. .We service Aurora, Brampton, Concord, Etobicoke, Markham, Mississauga, North York, Richmond Hill, Scarborough, Thornhill, Toronto, Unionville, Vaughan, Woodbridge, Newmarket, Maple

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Air source heat pumps; heat pumps for Greener Homes Grant; High efficiency furnace and central air conditioner
SERVICES
Central air heating and air conditioning of residential HVAC systems
BRANDS
Lennox Premier Dealer
SPECIALITIES
Air source heat pumps; heat pumps for Greener Homes Grant; High efficiency furnace and central air conditioner
WEBSITE
https://www.cozyworld.ca
YEAR ESTABLISHED
1991
NUMBER OF EMPLOYEES
8
PAYMENT METHOD
Cheque, cash, Visa, Master card, Interac
LICENSES
TSSA contractor license, Gas Fitter 1, Air Conditioning and Refrigeration Mechanic 313A
MEMBERSHIPS
BBB, HRAI, ESA,
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Depends on the product.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.