Annual maintenance and general issue.
Bought the complete furnace system with Cosmopolitan. Technicians come for anual maintenance, check and explain everything very well. Mr. Ather has been doing it for 3 years now and he is really great.
Unfortunately I've been having a problem with the Thermostat connection. Previous time they just replaced but this last time I received a call from Mr. Jason saying I would have to buy a new $700 thermostat, since the warranty was gone. Although I tried to argue with him about the real problem not been the thermostat, he didn't care much.
Afters some calls with other atendents, they finally let the technician return. Ather fixed in minutes what looks like could be just a wiring problem and the thermostat is working just fine.
Despite of that, most of my experience with the company is really good and I intend to keep using their service.
- Approximate cost of services:
- $200.00