Cosmopolitan Mechanical Services Inc

Based n the reviews here I contacted this company to mstall a new Lennox ac unit in my home. The service guy who came was wonderful to deal with and I thought that I had found a good company but I was wrong.
A few days after my contract was signed my basement flooded badly. The plumber told me that I had to have the ac unit disconnected immediately so they could gain access to the small area where the ac unit was and the flood was happening. I called Cosmopolitan and explained the situation to them. They said they would have someone come out and disconnect my old unit. I waited. And waited. And waited. After a few days of waiting I called again and no one knew at all what I was talking about. They finally got someone to come out to my home and disconnect the old unit.
Due to the repairs I needed done I had to delay the installing of my new ac unit by two weeks. I called and explained this to them and arranged for them to come on June 25. I had to rearrange a business trip around this so I called to reconfirm a few days before. Again, no one knew what I was talking about. After several phone calls I finally had someone tell me that I would have my unit installed and that someone would be here at 9:30am.
At 10:25 someone finally knocked on my door. As soon as he saw how small the area was he said "this is going to be tough to do, the space is small, I will need more help". This should have been noted by either the sales person or the person who had disconnected the unit.
During the installation one of the service guys banged a large brass sculpture of mine against the wall and damaged my wall. He looked at it and continued, not even acknowledging the damage. I was even in the room at the time.
So, between the non stop administrative issues, lost appointments, damage to my property and such, I cannot in good faith recommend or endorse this company at all.

I would also like to add that when this review was published the company put together a false law suit against me to have this review buried. It took almost a year to have this review re-published as I had to prove there was no such lawsuit against me. I would strongly recommend against using the services of this company.