I hired Cornell because of the high Homestar ratings and at first was quite happy with the job they did. Then the problems started and we have had nothing but headaches since. Mike has stopped returning our calls, leaving us in the lurch. Good guy until something goes wrong - really unprofessional !!
It started as a standard re-roofing job. During the pre-inspection process he said that two of the plywood sheets were "soft" but they said they were fine overall, no need to change them. They never inspected from the inside. They just put on the new shingles and we moved on. A year later we wanted to re-insulate the attic. The contractor found mold underneath the sheeting of our new roof. At first, Mike seemed cooperative and agreed to work with us to replace the roof at cost. Then he stopped showing up for appointments. And finally just stopped returning phone calls and emails. We're considering a lawsuit now.
- Approximate cost of services:
- $5,000.00