Job did not start on time; delayed by 2 weeks. Had several issues with the siding pulling away from the house & constant loud noise on the 3rd floor whenever the wind blows. (It sounds like a tornado inside the home ever since they installed the siding WITHOUT any support behind - just nailed up sticks of wood and slapped on the aluminum siding).
When we complained about the loud noise, the solution was to add more nails. Great. Now we have lots of nails AND loud noise.
It is very difficult to reach Contex Roofing. Their receptionist answers their phones but they never return your calls. I have left several messages - took months before they would come back out again to 'assess' and then another few more months before they banged in even more nails. During the winter, the siding pulled completely away from the house on the 3rd floor. And now, again, in the summer, the siding has come away from the Coach House. The caulking, after 2 years has separated from the house. It's a very poorly done job. We paid top dollar for crappy workmanship.
There are a lot of dents and bends in the siding.
I feel EXTREMELY RIPPED OFF. I would NEVER, EVER recommend this company. And if they read this review, well, they can save their 'tell us your problem & give us a chance to amend' talk. Just come out and FIX IT!!! We paid to have a good job done, not a crappy job. Yes, it looks fine from the sidewalk (except on certain angles where you can see the bends and where nails have been heavily banged in. Up close - it's a poor job that we overpaid on.
So, if you want a contractor who will hire out another contractor to do the job, and if you want siding installed with lots of gaps and holes - well, this is the company for you.
Recently my neighbours hired a contractor to put siding up on their house. They paid about 1/8th of what we paid Contex Roofing and they also had insulation placed behind the siding - something that Contex Roofing never did when our siding was installed. I wish I were a lot more informed prior to hiring this company.
- Approximate cost of services:
- $16,000.00
- Company Response
The job was weather contingent, so rain delays jobs, but also high winds. The job was quoted and installed as per Ling’s request. Insulation was not considered because of cost. We came back several times to rectify any issues. Unfortunately we never heard any banging even in high winds. We did go up however and reinforce anywhere we thought might be suspect. The job looks great. We installed vinyl siding on a wood substrate with aluminum capping. There are three different rates of expansion and contraction as a result, which might have contributed to any caulking separating, but we were never informed of this.
I told Ling it might be an exhaust fan vent rattling - she did get the roof replaced right after that by another contractor and we never heard back from her. Also any bent metal against the siding would be the roofer not the siding installer.
I am sorry about your frustration, we were well intentioned Ling. The job looks great, and I hope your banging is gone. 1 out of 10 is pretty tough.