Groundworks Toronto

The crew arrived for the installation on time but the foreman was totally unhappy with the job and complained bitterly about everything. Heavily criticized the inspector/salesman that had arranged the job. He made telephone calls to Don and Claude. The complaining/arguments went on for over an hour and they forced him to do the job. Situation just got from bad to worse and I seemed to be at the receiving end. Foreman was upset and rushed through the job, cutting corners. Finish was not as we had initially agreed and they just left without demonstrating the system.
I contacted the office and Stephanie was extremely helpful and arranged for someone to check/rectify the system and for a walkthrough. The great Fitz Wilks came to the rescue. He was outstanding, extremely professional and courteous. He clearly enjoyed his job and was very good at it. He took his time to fix the issues and rectify the problems as much as he could. Explained everything in detail and tested the system. Thank you very much, Fitz!
The job should have been done properly from the very beginning and hopefully there aren't any persistent issues.
Thanks to the great Fitz, I am overall satisfied.