My basement had flooded during the rain pour in June. I had no experience with flooding, so I called a few contractors for advice and cost estimate. I settled on Clarke Basement Systems and was not disapointed with the process and and the finished job. After the initial interview with the sales person which I found informative we settle on a Tripple Save Sump Pump and a price which was acceptable.. On the day of the appointment for work schedule, we received a curtasy call from Fitz that he is on his way. Fitz reviewed the work order with us, checked the places where water was coming through and recommended that we waterproof the east south wall in addition to the sump pump. It made sense as the house is old and thesump pump may not be enough to prevent leaking. The final price for all work quoted by Fitz including the sump pump was reasonable. The working condition Fitz and his crew Storm and Adam were working was brutal, The temperature reached above 30 degrees, yet I did not hear complains or seeing them slacking from work.. They were professional,courteous and clean. Fitz (foreman) was very knowledgeble, professianal and service and customer oriented. He explained what he was doing in why. He also explained what to expect from the work that was done. I was very impressed by the way he conducted himself and was a good exemple to his crew. Even though the job was interapted because Fitz and his crew were called else where and had to come back to finish We were very pleased wiht the performance, customer servce and Fitz's personality.
Thank you Fitz for taking out the guess work, and making the process stressless.
- Approximate cost of services:
- $8,000.00