Called on Tues for service - no heat - thursday appt - main circuit board not working - left with no estimate of repair (other than $150 to show up and diagnose) - could be back later today or first thing tomorrow
8:30 am call to say going to pick up part and I will have to pay for his time while picking up part - at $100 per hour - will be here within hour.
10:30 shows up and installs new circuit board. takes one hour to install circuit board - has to check with manufacturer by phone on installation
Customer service - keeping customer informed - not his strong point.
Will not use this company again.
- Approximate cost of services:
- $950.00
- Company Response
We are truly sorry you had a negative experience. We have taken steps to improve our customer's experience and strive to ensure 100% satisfaction.