I recently purchased a home and had it inspected by Carson and Dunlop. I was referred by my agent as I was told they are all Engineers. I paid for the engineer with his designation of P.Eng. Upon receipt of the report I noticed that he did not included his P.Eng seal. As such, he does not use his designation as outlined within Code of Ethics. There is no recourse with the governing body, personal error and emission or complaint method with the APEO. Essentially, the P.Eng up-sell is not any value added. It is my opinion that it isn't the designation but rather the education which is important. If they are educated and received a degree in engineering (IE: civil, electrical, mechanical) or a home inspector certificate or designation, it would worth more to me (the client) then a designation which does not add value to this service. Lastly, the designation refers to and is important when "designing, measurement analysis, fabrication and safety to the public" - a home inspection is none of the above. It would be a better sell and understanding to the public to indicate education over designation.
- Approximate cost of services:
- $550.00
- Company Response
Dear John:
Thanks very much for taking the time to provide this feedback. We clearly owe you an apology. It is our intent to offer you a choice of professional inspectors or engineers, not to upsell you. Many of our clients are more comfortable with engineers, and many prefer to work with professionals. The choice should be yours. We would be delighted to refund you the difference in fees between professional and engineer if you feel you were upsold. In any case, I'm hoping the quality of the inspection met your expectations.
Please contact us at your convenience.
Alan Carson
President