Canadian Choice

Formerly Canadian Choice Windows & Doors
Windows & Doors Installation & Service
Woodbridge ON L4L 9N6
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HomeStars  >  Windows & Doors Installation & Service in Concord  >  Canadian Choice  >  Window replace after break-in
Corinne from Edmonton
Corinne from Edmonton
11 reviews Edmonton, AB
8/10

Window replace after break-in

We contacted Canadian Choice after seeing their fantastic reviews. We did have a few challenges with getting return calls regarding an install date, but our salesman, Max was amazing from start to finish As soon as he was made aware we had'd been contacted, he took charge and made sure our window replacement was handled promptly. The installer, Yuri did an amazing job. Despite a bit of a bumpy road, in terms of return calls from the company directly, the end result was fantastic. I would use this company again, as long as I can continue to deal directly with Max.

Approximate cost of services:
$600.00
1 of 3 people found this review helpful.
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Company Response

Dear Corinne,

foremost, thank you for the review.
We appreciate all of the feedback, and we do apologize for any inconvenient experiences which have occurred during the replacement of your windows.
All of your feedback have been taken into consideration, in order to be prevented in the near future.

Nonetheless,

we do appreciate your business, and once again deeply apologize for any disregards you may have experienced.

Previous versions of this review:

Corinne from Edmonton
Corinne from Edmonton
11 reviews Edmonton, AB
4/10

Window replace after break-in

We contacted Canadian choice after seeing their fantastic reviews. Our experience hasn't been so fantastic. We paid a deposit to have a basement window replaced after a break in November and we're told the repair would happen in early January. Hearing nothing I left a message on the 18th asking about an install date but received no reply. Called again today and was told I would receive a call but hours later still no call. Very,disappointed. Max is great but the company seems to be lacking.

Approximate cost of services:
$650.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?