Button's Heating Inc.

Today Katie from Buttons completed our annual furnace cleaning and tankless water heater servicing. Katie was professional and extremely thorough. We appreciated her patience and her expertise when she answered our numerous questions regarding our recently installed heat pump. Technicians like Katie keep us loyal to Buttons.

As is the norm, Buttons is exceptional whether for regular maintenance or trouble shooting an issue which was my most recent interaction with them. Had inconsistent hot water from my tankless hot water heater and called Buttons who arranged an appointment for the next day. (office team is exceptional with scheduling and trying to trouble shoot.) Hadn't turned on my furnace yet at that point and figured I would try just in case. Didn't turn on.
Called Buttons back to let them know my issue had expanded and they still made the arrangement for both issues to be checked the next day without hesitation. Pat arrived at the beginning of the communicated window for being on site, listened to issue and what I had explored to try nd fix the problem and got right to work. Very quickly, Pat had identified the issue and a couple of parts needed to be replaced, which he had in his truck so there was no waiting or return visit! Had worked with Pat before and he is a true professional!
He quickly checked the warranty on my units and only a small cartridge type unit would need to be paid for after almost 10 years on my water heater.
I have worked with Buttons on my home, coming up on almost 10 years from the time of my multi-step renovation which they were super accommodating with and delivered an amazing solution, to regular maintenance and trouble shooting any issues that I have ever during this time.

I don't write a lot of reviews, but in the case of Buttons, I am very happy to do so and recommend them for any of your heating, cooling and water heater issues and have recommended them to my friends as well in the past. Great Team, excellent work and super friendly service! Thank you for your professionalism and commitment to your craft!

Great service with a pre call to advise on schedule. Nice to have the tech call ahead of time and on time as promised.

Button's crew arrived on time. Installed the equipment in a timely efficient manner and cleaned up the job site.
Professionals all the way.
Highly recommended.

Bought a furnace from this company eight years ago And have had the maintenance done with them ever since. I couldnt be more pleased with my experience with them. Everyone from the office staff (especially Penny) and the technicians are so helpful and perform excellent service. I had Thomas today, and he went above and beyond to help me.

This is the second time I have dealt with this company which proves that the first time was excellent. Both Scott's were personable, friendly and professional. They went above and beyond during this installation plus taking the time to instruct me what to do. They also improved my existing connections and configurations of the water heater as well as the humidifier. Great job!!!

Scheduled annual maintenance for our 12 year old gas furnace. Tried Buttons Heating & Air Conditioning for the first time. Awesome work! Bandon called ahead of time. He throughly inspected furnace for safety & operation. He finished with a good cleaning. Our family is now safely set for next week's cold weather. Thank you Button's for the peace of mind!

Annual maintenance at house in Oshawa. I have used them for years, always reliable. Katie was on time, easy to deal with and answered my questions. Also had annual maintenance done at home in Pickering - same thing, Tom was on time, easy to deal with and answered my questions. Will continue to use them, no complaints.

I have done business with Button's Heating and Air Conditioning since I purchased my furnace and air conditioner through them in 2015. Their representatives are always very knowledgeable, professional and friendly. Today, the annual service was done by Katie who is an excellent representative of the company. She was efficient, knowledgeable, professional and kept me informed of how the service was going. Katie was even kind enough to take a follow up call from me.
I highly recommend this company.

Katie was in the time window given us, really polite and very careful of the house. She told me about what she was going to do and got to work.
The heat pump was inspected as were all the heads and cleaned. The AC and heat were verified as working and air pressures were measured.
At the end, asked if there were any questions and thanked me for using Buttons . What more could anybody ask?