Richard in Toronto

As is the norm, Buttons is exceptional whether for regular maintenance or trouble shooting an issue which was my most recent interaction with them. Had inconsistent hot water from my tankless hot water heater and called Buttons who arranged an appointment for the next day. (office team is exceptional with scheduling and trying to trouble shoot.) Hadn't turned on my furnace yet at that point and figured I would try just in case. Didn't turn on. Called Buttons back to let them know my issue had expanded and they still made the arrangement for both issues to be checked the next day without hesitation. Pat arrived at the beginning of the communicated window for being on site, listened to issue and what I had explored to try nd fix the problem and got right to work. Very quickly, Pat had identified the issue and a couple of parts needed to be replaced, which he had in his truck so there was no waiting or return visit! Had worked with Pat before and he is a true professional! He quickly checked the warranty on my units and only a small cartridge type unit would need to be paid for after almost 10 years on my water heater. I have worked with Buttons on my home, coming up on almost 10 years from the time of my multi-step renovation which they were super accommodating with and delivered an amazing solution, to regular maintenance and trouble shooting any issues that I have ever during this time. I don't write a lot of reviews, but in the case of Buttons, I am very happy to do so and recommend them for any of your heating, cooling and water heater issues and have recommended them to my friends as well in the past. Great Team, excellent work and super friendly service! Thank you for your professionalism and commitment to your craft!