Button's Heating Inc.

Heating & Air Conditioning
Pickering ON L1W 3V5
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Reviews for Button's Heating Inc.

Average customer rating:
9.8 10 (791 reviews)

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Caroline from North York
Caroline from North York
45 reviews Toronto, ON
10/10

AC service

I have been a Button's customer for many years. The office staff are friendly and courteous. Their Technicians are just wonderful, always helpful and informative. Brendan serviced our AC and he explained that due to it's age the unit isn't working as well as it should but is ok for now. Honest information to help plan for replacement at some point. I highly recommend this company.

Approximate cost of services:
$250.00
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Zhivago in Scarborough
Zhivago in Scarborough
5 reviews Toronto, ON
8/10

Annual furnace AC maintenance

Couteous service technician arrived exactly on time & proceeded to work on our furnace & AC for just under an hour. He cleaned everything nicely & explained the current status of our equipment in a way we could understand. Overall the company is priced a bit higher than our previous supplier but so far the actual technical service has been exemplary.

Approximate cost of services:
$360.00
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Company Response

Hello Zhivago,
Thank you kindly for your review ! You will see that we are extremely consistent with being very diligent with our equipment tune-up, cleaning and safety inspection visits. This will ensure better efficiency, reliability and longevity of your system. While we are not the cheapest, we are not the most expensive. What you will get each and every time is good value ! That is what Button's Heating & Air Conditioning has been delivering since 1977.
The Button's Team

10/10

AC tuneup

First tuneup on our Trane AC. Buttons sent Aron to do the job and like most Buttons service me he didnt disappoint. Thorough, knowledgeable and a very personable guy who give me a few tips . I now feel the AC is good to go because Adon put his stamp on it and everybody knows you cant stop a Trane.

Approximate cost of services:
$129.00
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Company Response

Thank you so much for your review ! Adon is a very knowledgeable technician and always happy to serve with a smile. We hope you enjoy many years of trouble free operation of your Trane air conditioner. It's Hard To Stop a Trane !
The Button's Team

Ariel in Toronto
Ariel in Toronto
3 reviews Toronto, ON
10/10

Tankless water Heater

Thank you Brian and Scotts team for doing a great job. Highly recommended. Perfection and Satisfaction guarantee with this company.

Approximate cost of services:
$4,500.00
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Company Response

Hi Ariel,
Thank you for your review and choosing Button’s Heating & Air Conditioning. We hope you enjoy all the benefits of your new tankless water heater. We look forward to performing your annual maintenance.
The Button's Team

Lgg127
Lgg127
6 reviews Ajax, ON
10/10

Furnace and a/c maintenance

Annual furnace and air conditioning maintenance performed by Buttons - arrived on time and performed a professional and comprehensive inspection.

Approximate cost of services:
$300.00
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Company Response

Thank you so much for your review and choosing Button's Heating & Air Conditioning. We look forward to serving you again !
The Button's Team

K. Peter
K. Peter
3 reviews Ajax, ON
10/10

Furnace and AC tuneup.

Buttons customer service reps and technicians are awesome. Super friendly on the phone and friendly and courteous in person. I get honest advice and service. By far Buttons is the best HVAC company Ive used and will continue to use and recommend them.

Approximate cost of services:
$1.00
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Company Response

Hi K. Peter,
Thank you for kind words and for choosing Button's Heating & Air Conditioning! We strive to offer each and every client an outstanding customer experience from the first point of contact by phone right through to the in person visit. We hope to see you again next year and will certainly take good care of your referrals !
The Button’s Team

Michelle in Toronto
Michelle in Toronto
2 reviews Whitby, ON
10/10

Furnace Maintenance

Great company, returned call promptly, Brendan was friendly and professional. Highly recommend Buttons Heating & Air Conditioning.

Approximate cost of services:
$129.00
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Company Response

Hi Michelle,
Thank you for sharing your experience with Brendan and Button's heating & Air Conditioning! We look forward to serving you again.
The Button's Team

Private User
Private User
Private User reviews Pickering, ON
10/10

Water heater replacement

Old water heater--a month past 10-yr warranty with another company--was leaking. Todd came over in a couple of hours and explained options and arranged for crew, Devon & Garrett, to remove old heater and install new one. D&G were friendly, polite, professional and efficient. They took great care not to damage drywall or spill water from the old heater as it was carried out. Great work, and I couldn't be happier with all concerned.

Approximate cost of services:
$2,500.00
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Company Response

Thank you so much for your review ! We are very happy that we could help and get the replacement water heater in quickly. Garrett and Devon are two of our many great technicians on staff and we are fortunate to have them on our team. We hope you enjoy your new more efficient tank with a great warranty for many years of peace of mind.
The Button's Team

Marg in Toronto
Marg in Toronto
2 reviews Newcastle, ON
10/10

Parts

A TOP service review on Buttons Heating

Purchased a new ductless split during pandemic and dealt with a company who had a new 2020 unit available in 2021not who I would have normally dealt with but during the time when even drywall was hard to get. The printed circuit on exterior unit was fried 2 weeks ago in the BIG lightning storm. I contacted Buttons as they had been my HVAC partner in previous home and they had in April become an authorized dealer for my current brandyay lucky! ButManufacturer sold unit 1 1/2 years ago now saying no longer parts availablehave to replace exterior unit and customer pay labour of $1100. No nodont sell product if you arent keeping parts available for at least warranty period.

Buttons advocated for client and we came to a just compromise. Thank you Buttons! Super customer service a true test of service is when bad things happenButtons excelled! Solid top drawer 10!

Approximate cost of services:
$1,100.00
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Company Response

Hi Marg,
Thank you so much for your review ! We are glad we were able to help you out here and find a reasonable solution with a fair and affordable fix. We owe our clients a big thanks for keeping us in business since 1977 - 46 years -and will always be your greatest advocate to ensure your satisfaction and happiness.
The Button's Team

Walter in Mississauga
Walter in Mississauga
1 review Toronto, ON
10/10

Knowledgable and friendly service

My furnace started leaking in the middle of the night and Andrew came to the rescue!

He prompted diagnosed the issue and resolved it. He also took the time to explain things to me.

There were some residual water that was coming out after Andrew left but he was available to answer my questions even though he has a shift at 6am the next morning.

Thank you!

Approximate cost of services:
$170.00
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Company Response

Hi Walter,
Thank you for your review ! We are available 24/7/365 with our award winning service and we're happy to help when called upon. We look forward to serving you again.
The Button's Team

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Button's Heating Inc.

Heating & Air Conditioning

Button's Heating has been in business since 1977. The company is operated by a proud second generation. The Button's take great pride in their company and in their customers' satisfaction. Button's Heating Inc. guarantees high quality workmanship and service to residential and commercial customers.

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Air Conditioning, Furnaces, Ductwork, Gas Piping , Air Cleaners, Humidifiers, Heat Pumps, Ductless Air Conditioning, Ductless Heat Pumps, Tankless Water Heaters, HRV's, Thermostats
SERVICES
Residential Sales, Installation & Service. Service Plans, Water Heaters, Gas lines for B.B.Q.'s, Duct Cleaning,
BRANDS
Daikin, Trane, Goodman, LG Ductless, Rinnai, Navien, John Wood, Noritz, GeneralAire, White Rodgers, Honeywell,
SPECIALITIES
Heating & Air Conditioning, Hot Water and Air Quality Products
WEBSITE
http://www.buttonsheating.com
YEAR ESTABLISHED
1977
NUMBER OF EMPLOYEES
25
RETURN POLICY
Guaranteed Workmanship, Manufacturers Warranty, Extended Labour Warranty
PAYMENT METHOD
E-transfer, PreAuthorized Payment, Cheque, Visa, MasterCard
LICENSES
Gas, Air Conditioning Systems, Heating
MEMBERSHIPS
HRAI
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Workmanship Guaranteed, Manufacturers Warranties
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