Button's Heating Inc.

Heating & Air Conditioning
Pickering ON L1W 3V5
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HomeStars  >  Appliance Repair in Pickering  >  Button's Heating Inc.  >  Paying for service calls and no repair
Private User
Private User
Private User reviews Oshawa, ON
2/10

Paying for service calls and no repair

My neighbour had Buttons install furnace and A/C a few years ago. She now had a problem. They came out after about 5 days to tell her she needed to clean fins and perhaps a compressor issue. After a few days she called them again; again charged for service call. This technician had no information from previous technician so didn't have the part.
Gave her the guy I use from a different company; he was there a couple of hours, found issue, repaired problem and charged less than Buttons did. He fixed the problem

Approximate cost of services:
$370.00
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Company Response

Hello there,
We are not sure who you are or when we would have provided service to your neighbor, but this is very much out of the ordinary and certainly not how we do business. I would urge you or your neighbor to give our office a call at 416 287-7863 and ask for me directly to discuss this matter further in hopes of rectifying this matter. I look forward to hearing from you.

Regards,
Todd Button
President & Owner