Brighter Mechanical Ltd

Plumbing
Richmond BC V6V 2S9
Write a Review
Write a Review

Recommended Professionals

91%(20 reviews)
99%(50 reviews)
90%(3 reviews)
91%(20 reviews)
99%(50 reviews)
90%(3 reviews)
HomeStars
Plumbing
Brighter Mechanical Ltd
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

61%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Brighter Mechanical Ltd

Average customer rating:
7.5 10 (4 reviews)

Sort by

Private User
Private User
Private User reviews Vancouver, BC
0/10

Wont fix deficiencies or reimburse damage to home

Brighter was contracted to repipe a strata complex. They are refusing to fix deficiencies, refund for costs to repair/replace items damaged, or even come to a settlement. They want their money, and suggest we sue them for the deficiencies.
They did not meet many of the terms of the contract, and tried to overbill . So many things went wrong on this project that they are not willing to fix. There are pipes banging in the wall, they wont fix. They damaged the washing machine and carpet, broke light fixtures and damaged toilet seats. Most of the painting needed to be redone by others. Attached is a couple photos showing the quality of their painting. There is so much more, but that would require too much room here.

Approximate cost of services:
$500,000.00
Was this review helpful?
Sarah in Kits
Sarah in Kits
7 reviews Vancouver, BC
10/10

Re-pipe of Strata Building

They were amazing, they came out before the project started and had a wine and cheese and explained everything they were going to do and were always available from the work hut to answer questions. They were clean and reliable and the project was finished on time and on budget which is a miracle is this world! They were recommended to me and I've recommended them to others.

Approximate cost of services:
$350,000.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you for your kind review. Our team works hard to deliver exceptional customer service and I am pleased that we were able to meet or exceed your expectations with this project. Thanks again for trusting us to perform this work in your building.

Truffles in Vancouver
Truffles in Vancouver
13 reviews VANCOUVER, BC
10/10

Entire re-piping of apartment building

Our apartment building (1960s vintage) needed to be repiped, so we got different estimates from 3 different companies. Brighter came in in the middle so we chose them. They were very professional and organized--it was obvious they'd been in this business for a while--and although it took quite a while for the whole job to be done (as was expected), we didn't get one single complaint from a tenant while the work was being completed, even though the nature of the job causes quite a bit of inconvenience (daily water shut-offs, drywall being broken, etc.). We would use them again if we needed a big job like this done again in the future.

Approximate cost of services:
$180,000.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you for your exceptional review. We are grateful that you selected us to perform this work in your building. We take the responsibility in working in peoples homes very seriously. I am glad we were able to deliver exceptional service to you and your residents. Thanks again for your support and feedback.

marie in Burnaby
marie in Burnaby
1 review Burnaby, BC

First Review

10/10

plumbing and finishing

outstanding, clean and very professional their stff was very efficient, very cooperative. always asked first if work was to be done very attentive to details and very price conscious on all aspects of the job.

Approximate cost of services:
$3,000.00
Was this review helpful?
Company Response

Thank you for your positive review. We work hard to be efficient and professional. I am glad that you appreciated the work that we did. Thank you for choosing us to perform the work - we do appreciate it.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Brighter Mechanical Ltd

This is our 25th year in the business of repiping multi-family residential and commercial buildings in BC. We are proud to be BC’s leading re-piping company. For more information visit www. brightermechanical. com.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Plumbing pros in Richmond?