Brampton Hardwood Floors Ltd

Floor Retailers
Brampton ON L6T 2W4
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99%(14 reviews)
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98%(47 reviews)
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Floor Retailers
Brampton Hardwood Floors Ltd
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57%

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Reviews for Brampton Hardwood Floors Ltd

Average customer rating:
6.7 10 (310 reviews)

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anil in Mississauga
anil in Mississauga
1 review Mississauga, ON
10/10

New Hard wood flooring

I have been shopping around at least 20 different stores for hardwood flooring and spend lot of time for best selection and quality product and still not able to find any one helpful. But at Brampton Hardwood it took me less than 3 min for some one to greet me and help me with all question I had. Vandana was very helpful with good selection of hard wood floor with nice finish. John was the best sales person with great ideas for my flooring needs. He arrange best and very hard working crew
everything was done and finish as per timing.. I would recommend every one to Brampton Hardwood flooring to see the difference they can make..

Approximate cost of services:
$11,000.00
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Company Response

Thanks, Anil. Your gratitude and recommendations mean alot to us.

Julie and Peter in Georgetown
Julie and Peter in Georgetown
1 review GEORGETOWN, ON
10/10

Hardwood flooring installed in bedroom and hallway

We were thrilled with the service we received from start to finish at Brampton Hardwood Floors. John, the sales rep we worked with, is very knowledgeable and extremely helpful. From the start, he answered all of our questions, helped us to narrow down our selection of flooring based on our need, budget and decor. The installation process was excellent as well. The installer came on time, worked efficiently (he only took one 25 minute break for lunch) and paid great attention to detail. Considering that any home renovation project can be troublesome, this one went fairly smoothly and there were no unexpected surprises.

Approximate cost of services:
$0.00
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Company Response

John was pleased to help you guys and thanks you for the positive feedback. We understand that home renovations can be trying, and always work to make it as easy as possible for you.

SHIRLY MCLEOD in Brampton
SHIRLY MCLEOD in Brampton
3 reviews Brampton, ON
10/10

hard wood flooring

WE HAVE BOUGHT FROM BRAMPTON HARDWOOD FLOORING FOR 4 HOME PROJECTS NOW. THE PRICEPOINTS ARE UNBEATABLE AND THE LEVEL OF SERVICE HAS ALWAYS KEPT US AS REPEAT CLIENTS . WE HAVE REFERRED FRINDS TO THEM AND WILL DEFINETLY USE THEM AGAIN AS WELL..

Approximate cost of services:
$600.00
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Company Response

Hi Shirley. It's always nice to hear from you and our other repeat customers. Hope to see you again soon.

Sarah in Toronto
Sarah in Toronto
24 reviews TORONTO, ON
6/10

Condo Flooring

I went to Brampton Hardwood because I heard good things about their warehouse sale. While the sales people can be really pushy at the warehouse sale I was happy with the flooring I purchased from there. 600 sqft for $1200.

Approximate cost of services:
$1,200.00
1 of 1 people found this review helpful.
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Company Response

We are very pleased to hear that you were happy with our flooring and prices, Sarah. Our salespeople are highly trained to treat all customers with honesty, integrity, patience and respect. During our warehouse sales, with the extremely high volume of customers over a relatively short period of time, they do however often need to stretch themselves quite thin to care for many different customers at once. We are sorry if this resulted in you feeling any undue pressure, but it was surely not our intent. Please also remember that our managers are always ready and available to help out with any customers who ask for them.

Chris in Mississauga
Chris in Mississauga
1 review MISSISSAUGA, ON
4/10

Hardwood

Waited over 2 1/2 hours before got loaded due to missing information as we were bounced back and fourth between the 2 locations. Vandana seemed genuine at the beginning (during the sale)but was useless and ignored us during pickup as we tried to resolve pickup issues. Floor colour was also mixed up during pickup and she tried to substiture with 2.5" and not the 4 1/4 we ordered. Overall we are happy with the floor but service needs improvement! On a positive note, to, the lady co-ordinating pickup at the Bramalea location, job well done !!

Approximate cost of services:
$4,500.00
1 of 1 people found this review helpful.
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Company Response

Sorry for the delay during your pick-up, Chris. In order to be your one-stop flooring store we keep a huge amount of varied inventory in stock and it therefore doesn't all fit in one location. We always work hard to get you loaded and on your way as soon as possible, but slight delays are inevitable when dealing with inventory volumes as high as ours. The alternative would be having to order product in like many other retailers. The resulting wait would obviously be much longer, and a return trip would be required. Thats not our way. We appreciate that our customer's time is valuable and want their purchases to be quick and easy.

Shayla Scott in Hamilton
Shayla Scott in Hamilton
1 review Hamilton, ON
10/10

Laminate Flooring

We had an unbelievable experience at Brampton Hardwood Floors. The staff there was so helpful in choosing our floors. We explained that we wanted to install the laminate ourselves and they set us up with not only the perfect mahogany colour but the underpad was actually already attached! This was so great because it was one less step we had to do! My husband and I are not handy people and we finished all three rooms in no time. My father in law fell in love with our floors and purchased the exact same kind for his family room. The best thing is that we could go and pick out what floors we wanted and take them home with us in the same trip! It was great because we could get started right away. All in all we couldn't have asked for a better experience or outcome from going to Brampton Hardwood Floors.

Approximate cost of services:
$500.00
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Company Response

So happy that we could help make handy-persons out of you and your family, Shayla. Our service doesn't just encompass the sale, we always try and go farther to help our customers wherever we possibly can.

Melinda in Hannon
Melinda in Hannon
1 review HANNON, ON
10/10

Hardwood Flooring

I bought hardwood flooring for my living/dining room and it looks AMAZING! Vandana and the sales staff helped me with everything from picking the hardwood to answering all of my questions. Everyone was extremely helpful and knowledgeable. I highly recommend to anyone who is looking for flooring to check out Brampton Hardwood Flooring!

Approximate cost of services:
$0.00
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Company Response

Vandana and all of us greatly appreciate your praise, Melinda. We are here to make you happy.

d max in Mississauga
d max in Mississauga
1 review Mississauga, ON
0/10

laminate flooring

This company is run without ethics or accountability. We put down a deposit for a product that was not required for several months. When we changed our mind as the product was not as described as the thickness was less than they claimed ( 11 days later) they refused to return the deposit. Please do not make the same mistake. Never give them a deposit unless you are prepared to lose the money. We are out $800 without any product.

Approximate cost of services:
$800.00
3 of 3 people found this review helpful.
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Brampton Hardwood Floors Ltd

Welcome to Brampton Hardwood Floors Exceptional customer service We know that selecting a hardwood floor that’s just right for your home is important to you and your family. With so many different hardwood species, types and grades available, shopping for hardwood floors can be an overwhelming experience, and that’s why ...
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