This Brampton Hardwood Flooring is the worst store in Ontario, or maybe the worst in Canada. Can you image anything worse than when you hire them to install the hardwood floor, during the middle of the construction, the contractor run away and leaves the work unfinished?
STAY AWAY from this store. I can’t believe how come such a store can exist.
I purchased hardwood flooring in this store and paid them to send their contractor to install. In the beginning, the old lady in the service desk was so rude and made an unreasonable request that we have to pay both materials and labor in full. We refused that request and luckily we did that by saying we can hire somebody else to do the installation then we only need to pay the materials. They compromised in the end so we agreed that we pay the materials in full and half of the labor up front, then pay the rest of balance after job finished.
The contractor came to do the work on the scheduled date. During the installation, the contractor noticed the new hardwood floor height is too much different than the ceramic flooring in the bathroom. They can’t flat the joint, which we paid that work already. Instead, they suggested us to use T molding cause it will solve the problem and won’t need the extra work. They wanted me to go to the store and buy the T molding and probably can claim some credit that I paid before.
I took their advice and went to the store to negotiate. I said, I need to buy the T molding and you need to credit me the amount that doesn’t needed anymore. Then guess what? The old lady in the service desk said no, you can’t claim the credit and need to pay double for the extra work with a reckless and rude attitude. This is ridicules request, and I said. I’m not goanna pay for that T molding. Cause I don’t have to buy it in your store, instead I can buy from home depot. The lady suddenly became furious and called the contractor to back out, leave the house unless I paid them full amount right away. She also threatens me that they will call the lawyer and put a lien on my property because I don’t pay them. WTF?
In the end the contractor left. I was trying to stop them by saying you need to get job done and I will pay you full amount. They said sorry man, I was told to leave and I don’t have choice. WTF?
What else can I say? Thanks to god that I didn’t pay them full amount in the beginning otherwise they will take the money and run.
If you don’t want this thing happened to you, STAY AWAY from this store.
- Approximate cost of services:
- $5,000.00