I purchased laminate and underpad from Brampton hardwood and the customer I was working for changed her mind on one room so I returned 6 box's and 1roll of underpad. I paid cash for my purchase and when returning the product that was not needed I got deducted a restocking fee and they would only pay me back with a cheque which I now have the hassle of going to a bank to deal with. The lady I dealt with Vandana was very rude towards me and was even tearing a strip off of one of her employees right in front of me. I found that she was not professional and down right rude. I've been purchasing from here for many years now and after the troubles and attitude I received today I will never return and will direct my clientele to other stores. I would never recommend these people to anyone!
- Approximate cost of services:
- $1,380.00