This was our first hot tub purchase so sales/installation support was key to us. Our backyard was a tight fit so that was also huge concern. Spent 2 months researching and visited numerous stores all over city.
Rob Irvine, Sales Manager at Bonavista provided the best support by far. He immediately set us at ease by visiting the house and developing an installation plan.
More impressive was that on the day of delivery Rob was there hands on working with the very polite delivery crew. Having the sales Rep on site at delivery is unusual and hugely appreciated. It went very smoothly. Afterwards Rob stayed while we filled the tub and taught us how to operate.
We have been enjoying the tub for 1 month thus far.
Pricing for the Hydropool Serenity tub was also very competitive.
- Approximate cost of services:
- $8,000.00
- Company Response
Thanks very much for your positive feedback. Rob takes his role as Sales Manager very seriously and is highly informed about the products he sells. He loves assisting on delivery day to ensure your hot tub is carefully placed and has a great deal of knowledge to share in terms of maintenance and operation. We wish you lots of relaxation and fun in your new Hydropool Serenity hot tub!