I had my ducts cleaned a couple years ago by this company because their price was good. Never again. Two guys came to my house, one fellow smelled like he hadn't showered in 3 days. I have a tendancy to watch people when ever they do work on my house out of fear that they may sabotage something in order to milk out more money. They took apart my furnace cover and one guy stuck his fingers inside and tried to convince me that I needed the furnace cleaned too. His fingers were clean and he said "look carbon...". I refused, if there was carbon it would have been sooty black. They pulled off the plugs that were left on my duct pipes from a prior cleaning by a different company and when they left they did not replace them. When they left they did not turn my furnace/air conditioning switch back on. In the end I had to tape up the holes left behind because they stole my plugs, I had to spray lysol air freshener all over the house to get rid of the body odour, and I had to pinpoint why my furnace/air conditioning system wasn't working. Save your self the hassle and pay the extra $50 for professional service.
- Approximate cost of services:
- $99.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?